With any app, I expect there to be some issues, but the value of the app and enthusiasm for it is lost when the support for the app is lacking. Here is what my nanny and I have encountered within the first week or so:
1. App is slow
2. Single pics only so makes uploading/sharing multiple pics difficult
3. As of two days ago the app crashes at every launch making it unusable
4. I didn’t add mom initially when testing with the nanny. Afterwards have had no way to add or invite mom and sent in a support ticket via email but no response 5+ days later
I don’t really worry about features lacking because any good dev will have a roadmap to add those, but poor support is just unacceptable.
I’m a nanny and would highly recommend using this app. I love the fact I don’t have to remember everything throughout the day & can log it as I go. Parents also appreciate knowing what’s happened while they’re away (although the picture sharing is usually their favorite!). I think it’s neat that it also tracks your hours & pay for the week. Has everything you’d ever want to keep track of and definitely serves its purpose.
This is a really great app for the most part, but I think I could be improved. One thing specifically would be that it needs to include not only naps but also overnight sleep. Our pediatrician has asked me how many total hours baby sleeps in a day, and it’s hard to know when only naps are tracked. I previously used another app that track both naps and nighttime sleep and it was very useful. I also think it should allow you to set preferences (or default to the last selection you made) on whether or not you input bottle/breast and breast milk/formula. When you’re imputing info multiple times per day, it really does save time and would be more user friendly that way. This is just my feedback as a parent. I love that it’s interactive with the caretaker and all in one place!
Developer Response
Thanks so much for this feedback! Overnight sleep is definitely something I plan on adding in the near future. Feel free to email me directly if you want more info on my roadmap or want to share more ideas! dave@cubbynotes.comMajor improvement to the whiteboard method we have been using, and I’m so excited to get notifications instead of a rundown at the end of the day. As others have said I wish there was a way to make a schedule - it changes all the time as a grad student - but otherwise I’m really happy with everything it offers.
I rarely take the time to write a review—positive or constructive. However, this developer, David, took the time to not only correct MY signup error, but helped multiple times to help me when I had loading issues. All within 24 hours as a busy dad!
This has been so beneficial to keep track of not only my hours, but multiple children’s activities as well. Thank you!!
I LOVE this app! My part time Nanny keeps track of her hours through the app. It’s so accurate and calculates exactly how much we owe her. She records activities, diaper changes, and naps. She even writes comments in the app as well. I have more information about my child’s day than I ever did before. I love checking it during the day to see what my little boy is up to. The ability to take pictures and message is wonderful! My Nanny loves the app too. Thank you for developing such an awesome app. Keep up the GREAT work!
Developer Response
Thanks so much for the kind words! It’s why I made it to help parents like us ❤️Would love a schedule option. Would be nice to enter dates or notes for future dates for nanny, especially for those of us who don’t use a nanny full time or have a varying schedule and as a previous user noted, schedule feature would be nice to note appointments, classes or play dates
The app is well-designed and easy to navigate. I love the ability to see a summary of what my kids have been doing all day, and get notes on naps, meals, etc. I also love that I can leave notes specific to each child or send a global note through the message feature. Finally, the time tracking functionality is a great addition and something I haven’t seen other apps offer. The only thing that would make this app the best ever is the ability to upload videos. That would be a great feature! Otherwise, I’m very happy with this app.
Developer Response
I’m so happy you like the app, hearing from parents like you are why I keep doing this ❤️There is no forward looking scheduler to note dates such as doctors appointments activities. This is a tracker to know what happened in the day not preemptively communicate what needs to happen in the future. What am I missing here?
We’ve been using it with another mama for our nanny share and we love it! The nanny is always on top of it sending us updates and photos. It brightens my day and makes the transition back to work a little more seamless.
Demetrius Austin
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