Fix this mess
This review has nothing to do with the content of the platform. No problem there.
This app itself, however, is horrendous. Every single time I open the app and try to watch something a pop up appears and asks me “love this app?” And every time I click NO it then asks if I want to talk to customer service. Again, my answer is no. What I want is to watch the content I paid for.
As if that wasn’t annoying enough, the app also CONSTANTLY logs you out. Every time I open it, regardless of which device I’m using, and after I answer that annoying aforementioned prompt, I then have to log in all over again before I can watch anything.
It’s ridiculous. It’s annoying. Y’all aren’t the only LGBT streaming service in the game. Maybe I’ll give OUT or Dekkoo my money instead.
This app itself, however, is horrendous. Every single time I open the app and try to watch something a pop up appears and asks me “love this app?” And every time I click NO it then asks if I want to talk to customer service. Again, my answer is no. What I want is to watch the content I paid for.
As if that wasn’t annoying enough, the app also CONSTANTLY logs you out. Every time I open it, regardless of which device I’m using, and after I answer that annoying aforementioned prompt, I then have to log in all over again before I can watch anything.
It’s ridiculous. It’s annoying. Y’all aren’t the only LGBT streaming service in the game. Maybe I’ll give OUT or Dekkoo my money instead.
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Can’t watch anything app won’t connect to my account
Been paying for this app, watched a few episodes of a show. Tried to log in and the app says I’m not a subscriber. I pay $7.99 a month for nothing, I’ve uninstalled and reinstalled this horrible app. I just want to watch the shows and the movies, but can’t cause it doesn’t work so I’ll stop paying and watch something else!
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Improve!
Exceptionally annoying app, especially on my Samsung TV. I’ve gotten an error message that I’m exceeding the two-device streaming limit, but I only have the app on my iPad and the TV, and I don’t use them at the same time, so what??? Then if you use the back button, it asks you if you want to exit and when you choose yes, it logs you out of the app and you have to log back in, which is really irritating. If you’re watching a series and stop to watch something else, when you are ready to resume watching, it defaults to the beginning of the series instead of where you left off. Seriously, I’m sorry I paid for an annual subscription, because I probably would have dropped it already due to how user-UNFRIENDLY it is. C’mon, girls, you can do better!
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