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I can’t add IKAWA coffee recipe and my own coffee recipeMilanfan88
Bait and switch, untrustworthy, poor business practice, buggy software
So you wanted an Ikawa roaster, well they have changed their business model for hobby users. If you want to build your own roast profile like you’ve been able to go since the roaster was first released, you will now have to pay $33 per month. Talk about bait and switch. I suspect they are trying to deter professionals from using the home version which is a quarter of the cost of the pro roaster, by crippling the software. In addition, the software is extremely buggy. There is no response from their developers. The in app reporting system dumps the logs into the ether, you find even get a confirmation email, and no one responds. Except for the sales department, they are happy to take your call. I wanted to like this company, their tag line is “here for you”, should be more like “here for your money”. Be critical with who you choose to do business with, it matters.
Update: 5/12/2022 it took Ikawa 6 months to fix the temperature for each node not displaying because it was cut off of the left side. I like how they call this an “improvement” in the update log.Show lesstennr
Buggier than a tropical rainforest
This app is good when it decides it wants to work. But that’s rare. Paying the high price of this machine and not even being able to roast coffee creates an awful experience. Each time I purchase a new bag, the app will not let me send the new roast to the machine. It takes an hour or two of reinstalling the app, turning the machine back on and off.. it’s a nightmare. Extremely buggy and has difficulty performing a simple function, sending a coffee roast to the machine! I’m ready to return my machine.Show lessMikenike315
Great machine, terrible app experience
I’ve had this machine for almost half a year now and while it’s been amazing for roasting at home, the app is downright terrible. It crashes every time I go into my recipes, unless I create a new one. It doesn’t detect my machine like 90% of the time causing me to have to restart the machine or reconnect my bluetooth over and over again. I filed multiple bug reports within the app and no-one has ever gotten back to me. This is a $1000 machine, y’all really need to do better.Show lessTotinoBoy92
Machine Good, App Bad
What a horrible experience this is. Almost nothing works. My roasts don’t get saved, there’s essentially no reason to add a coffee to my list. It doesn’t -do- anything.
DO NOT PAY $34 for the graph editor!! It’s useless. Recipes are almost non-existent. I wanted to love this product so much, all I can say is the app is TRULY a ripoff but the machine is nice.Show lesstoolsdrummer
$34 to edit your own recipe or keep buying beans from them.
First of all, this unit is not cheap, it’s over $1000, however, for the money, it’s very well built, well engineered and has great esthetics.
After committing to buying the roaster, you scan the QR code on beans they provide you, and you roast away, it’s easy, simple, and quick. But then you decide you want to roast differently, or you may want to roast your own beans, well, that’s going to cost you $34 a month, that’s an extra $408 a year just on having the ability to use one function of their app and edit your own roast. Don’t like it? Keep buying their beans and keep scanning those QR codes.
If you want to learn to scan a QR code and press a button, and you don’t want to learn to roast at all, this is the roaster for you. It’s basically the equivalent of a Nespresso machine to brewing coffee, but if you want to use this machine to it’s maximum potential, be prepared for the additional costs.Show lessUserone
Too expensive for graph editor.
It cost $ 34 a month to use the graph editor, too expensive!!! Not very happy about that.Alextoalex
New app deleted all my recipes
The new app looks clean but be warned - it deletes all your recipes.MrGadgetCT
Some good stuff but setup back on the profile developing features
First off, the roaster itself is awesome. Very easy to use (once you get the profile to your liking) and robust. It’s definitely a five-star machine.
Now about the app - I like the new profile management that now deletes old profiles on other devices. Previously, I was trying not to sync them, and if I accidentally did, I had to delete so many old profiles one at a time.
However, I like the previous version much better when it comes to the profile editing and the time display. It was much easier to change only either the temperature or the time at a time by tapping the point and moving the hairline on either axis. Now it moves freely in both axises, I have to be extra careful not to change the other axis that I don’t want to change. It may sound easy to keep the value on the other axis, but not so easy to do so on a touch screen. Another thing I don’t like about the new version is that it stopped showing the elapsed time and showing the remaining time instead. I have to record the remaining times first then convert them to the elapsed times afterwards when I try a new or tweaked profile. This is very painful. I looked for some settings to change the behavior but I couldn’t. Hopefully Ikawa make them configurable in the next iteration.
Finally, a bug - when you scroll the screen while roasting, sometimes the chart doesn’t get redrawn correctly. Old versions had a similar problem but less annoying because they used to draw the path on the char that gave me an idea on where it stands in the roasting process.Show lessHalT2009
