Terrible customer service & horrible equipment
I bought EVERYTHING from Pentair for my new pool/spa: almost everything has been breaking down, must be replaced. I had other pools before (non Pentair) and had very, very few issues. How many filter literally exploded on you? Me? Never except Pentair: the filter is rated for 50lb. My pool man comes twice a week. As soon as the pressure gets to 30, he backwashes. Despite all this, the filter split in half VERTICALLY. And of course Pentair told me to take a hike, claiming it is not a manufacturing problem. I am a Mfg engineer, of course, it is a huge design/Manufacturing issue! Leaking manual valves. Electric valves stopped working, flooded everything,... bottom line Pentair is BAD, don’t buy their stuff. It’s poorly built and when it breaks - of course just at the end of the warranty - they have a very simple solution: “no problem, buy another one”. Horrible!!!
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