app keeps crashing
App keeps crashing when trying to submit self meter reading image…no option to update app so it must be the latest version.
Doesn’t work
One of the worst apps I’ve ever seen. It does not work and I have not been able to pay my gas bill using it.
iPhone app error - not resolved last few months
iPhone app is not working to login into account management and make payment since long time atleast last few months.
Each time, I am using online website on browser alternatively to login and make payment.
Each time, I am using online website on browser alternatively to login and make payment.
Truly awful.
I never leave reviews but felt I had to express my disgust at how awful this app really is. It fails miserably at the one purpose it was meant to serve - paying your gas bills. Every step of the experience is an absolute hit or miss. It makes the company look so unprofessional, and I mean if you don’t fix this then how on earth do you expect me to pay you!? You’d think this would be a priority.
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Too basic
This App is way too light and basic for the kind of service provider.
Useless and outdated app
Unable to enter self meter readings, as selecting image causes it to crash. Apart from that, functionality is very limited. Can be used to pay bills, but that is about all. Doesn’t support many IOS features. Using website is easier.
Need a lot of improvement
The app asks for login every time you move from one section to the other. You also need to allow the username and password to be saved and to allow the user to directly take a snapshot of the meter from the app itself.
Useless
Doesn’t work. Can not choose a file to submit your meter reading.when you press the button “choose file”, nothing happens.
