Doktor.se User Reviews

Top reviews

Leave a Review Doktor.se
  • Very good

    Very good service: helpful, friendly and supportive customer care that gets to the point

    Developer Response

    We thank you very much for the nice warm words and top rating, we are glad that you like our service. Sincerely Doktor.se
  • 30 sekunder samtal med helt fel diagnos

    Helt fel diagnos angående min sons allvarliga utslag på en hel arm. Trots flera foton. Det var inte vanligt eksem. Istället var det en virus infektion i huden som skulle ha kunna behandlats om vi fått rätt råd i tid.
  • Dr Mona Was Fantastic!

    Dr. Mona was so fantastic when I spoke to her just a moment ago, while we were on our way to Orlando she advised us regarding our sons possible ear infection. She has so much patience and deep kindness and deep care. Everything you could possibly want in an urgent situation like that. She applied great expertise and very calming caring and kind ways. Not over reacting but still being willing to understand the full scope of the situation. Alice thanks Dr. Mona, we feel so much better about everything things to you.
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    Developer Response

    Hello, thank you for the nice words, we are glad that you feel that you were helped by Dr. Mona and by changing our app. This means a lot to us. You are very welcome back!
  • Perfekt

    Jätte samarbete

    Developer Response

    Tack, vad bra att du upplever att du fick bra hjälp av oss.
  • Quick & helpful

    Super helpful doctor who asked the right questions and was friendly and direct.

    Developer Response

    Thank you for your feedback! I'm glad to hear that you got good help.
  • Useless without a “BankID”

    As a non-Swedish citizen, I was directed to this site for getting a COVID-19 test (so that I can re-enter the United States). But after visiting the site (whose English option simply instructs you to download the app) and then click going through the trouble of downloading the app, found that I can’t even use the app without first having a Swedish BankID! Why not just tell people that before making them download the app?
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  • Great app, brilliant staff

    Really enjoying the app and excellent service from the doctors. The only thing that would make life easier for an English speaking user is if the self-guided health robot would reply in English rather than only Swedish.
  • Impossible to use

    What a waste of time. Infinite loop trying to book a COVID test. Keeps sending me to this robot chat that gives me nothing. Same thing on the browser.
  • Bra kontakt

    Det var jätte snabbt fick jag prata med en läkare.
  • 1st time user.

    The doctor I spoke to was truly outstanding!

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