YouTube TV User Reviews

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  • Guide needs to show more than next show

    4 stars for programming and channels. Could use a few more like ION and MeTV which are both included on all major providers. The channel guide works great on my TV but on the iPad and iPhone you can only see what is on now and what is on next, not beyond. It would be very helpful if you could scroll past the next show to see whether or not your favorite show on later in the evening is new or a rerun or even not on at all due to a special. All major cable providers offer the ability to scroll forward to see what’s on later. I like seeing the live show playing in the guide on my iPad but I would be willing to forego that feature to see what’s on later.

    For anyone on the fence; CUT THE CORD! Especially if your only cable provider is Optimum.
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  • Great cable alternative

    The wife and I wanted to try out alternative options other than paying for cable. We have a few streaming services, but use cable for the local news and sporting events not on streaming services. We’ve been absolutely satisfied with YouTubeTV!!

    The ONLY things that isn’t all that great is using it on our Apple TV streaming device. We will occasionally get a “Playback Error” but have not problem watching that exact thing on our mobile device (ie. not a regional blackout problem). I’ve submitted a request to support to figure out why this intermittent issue usually happens on weekends/sundays, and only for some listings.
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  • Used to be good, now constant issues

    Used to be the set it and forget it experience when it came to streaming. Nowadays, the major issue is stuttering - happens to me on both Apple TV and iPhone. At least with Apple TV, when I restart the app it goes away for some time, but then returns. Have confirmed it is not a TV/Apple TV issue. See numerous Reddit threads about this known issue - may correlate with the recent update to surround sound.

    $65/month is basically the same as cable - wish it had more a la carte pricing for the channels I care about. The thing I miss most about cable is the ability to switch to the last channel with just a button. If anyone is listening, please bring this functionality to streaming in the form of a gesture/button.
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  • Commercials, Commercials, Commercials

    Overall, the service is better than cable, especially from a cost perspective. The sports choices are quite good with the standard subscription. It’s nice to record a show or event and watch it at your convenience. I like that you can record most all sports teams games or movies and shows by just adding them to your library.

    Now the frustrating. Every time you turn on the app, whatever show you select begins having to sit through commercials. Even if your tuning into a “live” sports game. If you change channels, most all of them make you watch commercials. When a commercial comes on, if you change channels all the other channels have commercials too. I understand why they do this, but it is annoying and frustrating to the point of not keeping the subscription.

    Another thing, if you want to replay something you just watched, most of the time it will only let you scroll back a couple of minutes, if that much.

    Finally, they need to get the volumes leveled. Some channels have to be at 40 or 50 on my volume setting to hear them and when the commercials come on they blast you out. Other stations you can hear well at an 8 volume setting. That’s a lot of variability in VC control.
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  • Not as good as it was

    This is my 2nd request for help. The past few months as I am watching from my phone, channels are just going black. Stopping in the middle of a program and the only thing I can do is keep waiting for it to come back on. I have to shut /close the app several times, switch channels etc before the station I am watching will play again. When it happens to 1 channel the others will play no problem at this time. But if I go back to the channel that goes black it still will not play. I have even uninstalled and reinstalled the app. Nothing is fixing this problem. This has been going on for months. None of your updates have fix this problem. I am paying every month for this service and I am still having these issues. Really ready to go elsewhere. Have had no responses to any of my feedback to this problem and there is no way to email/call for help.
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  • Is this for real? More commercial time than actual show!

    Am I missing somewhere here? 16-20 minutes of commercials PER BREAK!
    I am VERY glad I got a free trial because this is the worst streaming live TV app!! The selection is great & all of that but I just went to watch my first on demand show, after a few minutes the first commercial break started & I notice there is a counter in the top right hand corner saying there are 7 commercials ahead …. 7 in one break, the commercials are each 2-3 minutes each & there are 3 breaks per half hour show. Are you kidding me?!?! There is more commercial airtime than the actual show!! If each one is 2 minutes & 7 ads per break is 14 minutes of commercials, that happens 3 times during 1 show, that’s 42 minutes of commercials for a 26 minutes show ….. I can’t believe this app is still running & people are paying $70 a month to watch minutes of commercials in a 26 minute show, it’s absolutely ridiculous. Canceled it immediately
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  • Technical problems but NO SUPPORT

    I thought this was a great app until recently when I became blocked from watching programming because I allegedly was not in my home area, even though I was. I have tried everything to rectify this problem including following the online instructions for this issues and sending feedback multiple times. No one has ever gotten back to me. Significantly, there is no contact information allowing you to communicate with a real person for technical support, either by phone or by message. The only communication I’ve gotten in response to any of my actions is when I canceled my subscription. Almost immediately I got an email response back asking why I had done so. Once again, I explained my problems but to date there has been no response, only a deafening silence.
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  • Playback doesn’t work for recorded content and it drives me crazy.

    Sometimes I can’t watch a football game live. Good thing I set it to record though, right? Nope when i click on the game it takes me to something totally random. Maybe the same channel just live? Only happens if I’m trying to watch after the game has ended.

    Another thing that drives me crazy is sometimes the fast forward gets stuck on a certain place. So anytime I double tap to skip something it will take me back to the exact same spot, even if that spot was like 10 minutes earlier. Then I have to drag and fast forward back to where I wanted. This only happens with double tap. When it starts happening you have to use the actual fast forward button or exit out and come back in again.

    Otherwise great app. But these two bugs are super frustrating.
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  • Great service, but!

    I am completely happy with my service, and there only two things I would like answers to. 1 I used to be able to control the streaming quality thru a menu you have on the screen, the option is still there, but it does absolutely nothing anymore to lower or raise the quality when you select a resolution. Can we please enable this again so that I am not burning thru my data in two weeks watching shows on my phone when I am out side of the house?
    2nd why can we not get history channel added to line up? I miss some of the shows I watched on there and refuse to sign up for their stand alone service, I already have enough streaming services at this point..
    thanks for your prompt attention to these matters..
    Jeff.
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  • Just charged

    Update: Just changed from one to four stars. Looking back at emails I see that I did pause my account but I never received an email saying that my account is about to be back restore. Think they have a good way to get back refund and this is a good app which I hope to get back in maybe in the future when I’m able to. Lots of people have a lot going on so would be nice to receive a notification not just hey your account been restored.

    Previous one star review: Just got an email saying my account was restored. Only had the free trial awhile ago and didn’t just restore it. Trying to figure out how it even went though since I don’t have enough money in my bank account. Also can’t find how to cancel it again.
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