Extremely Buggy on IPad
Unlimited Practice question freezing issue
Im using iphone 12 and up to date software
- turn off and restart my iphone
- sign off and log in again
- delete the app and download again
- turn off wifi and change network setting
Eventually it still does not work.
Lecture and everything else works fine
I hope you guys can fix it soon so i can use it for my upcoming exam. Thanks
Love the Portability!
App update creates errors
Even when the menu is closed, the app acts as if I’m selecting one the above four options. Therefore, I cannot navigate to something as simple as F7 -> Section F5 -> MCQs or Supplemental Qs.
Please fix this.
Practice tests still broken
Response from developer
Hi. You can end the test, but unfortunately the "End Test" button is not immediately visible on some devices due to the limited screen resolution. You have to scroll left on the white bar at the top of the screen, and you will find the "End Test" button to the right of the "Overview" button. We will try to address this on a future release. We apologize for the inconvenience and thank you for your feedback.
Great but can be better
Can we also be able to have the option to get rapid responses while working on the random practice exams? The personalized exam option does not display all the questions at once. This is frustrating and can feel like a drag while attempting questions.
Cant use split screen eel
Response from developer
Hi, we're sorry to hear you're having issues with the app! Can you please let us know more about your issue by calling our customer service center at 1-800-868-3900? Please provide the device model and iOS version you're using, and if possible a video of this issue, since we were unable to replicate it. Thank you in advance!
Prefer working on my laptop than the mobile applications
Notes Taking function
Response from developer
Hi. We're sorry to hear you're having issues with the app. Just to confirm, Highlight & Notes is just the title of that pop-up, it's not actually a feature like Ellipse, Rectangle and Text are. To use one of those 3, just tap that option and then tap where you want your annotation on the page to be. If that doesn't work, can you please follow up with our customer service center at 1-800-868-3900? And if all you need is just to take a few notes, you may also use the "notepad" icon right next to the "pen". Happy studying!