Clean Up Storage User Reviews

Clean Up Storage - Cleaner Kit

BP Mobile LLC

Utilities

Productivity

Reviews Summary

Positive highlights

🧹

This app hasEffectively cleans up duplicate and similar photos/videos

🗂️

This app hasHelps organize and manage contacts

🔍

This app hasIdentifies and removes unused apps

⏱️

This app hasSaves time compared to manual cleaning

📂

This app hasFrees up storage space on the device

Negative highlights

💰

This app hasRequires a paid subscription to access full features

🤯

This app hasCan accidentally delete important photos/contacts if not careful

🐞

This app hasBuggy and crashes frequently for some users

🕰️

This app hasTime-consuming to manually review and select items to delete

🔒

This app hasLack of customer support and communication

Top reviews

Most RecentHighest RatedLowest Rated

Merging Contacts is a Nightmare

Very poor logic for determining which contacts to merge. Not clear as to how to undo merge. What’s mess!!
Do not let this app touch your contacts. They also don’t respond when you email for help!!
Still not really reply yet my contacts are messed up. Don’t touch this app

jmdgroup

5 years ago

Comedy not cleaning app

$10/ week for running this app. Seriously ?

Guru_Tat

5 years ago

Absolutely garbage

There is no way to cancel this, so pretty much you are stuck paying for an app that is garbage, and expensive as hell.

shaymackd

5 years ago

Unbelievable scam!! Don’t waste your time or money

First they bait and switch you, offering you a free app then you can’t use any of the features without signing up for a subscription at 7.99 a week. You get a three day trial which is just enough time to make you lose your money after you clean your phone. That is if the app can even help you clean the phone. A bunch of useless features like delete old videos and pics delete empty contacts. Like seriously who can’t do this on their own. Especially for 8 dollars a week. I mean so much better software out there for less money then this. Biggest scam on the App Store I have yet to see in almost a decade.
Do your self a favor and don’t waste your time and money in this garbage.

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firepirate0518

5 years ago

Really?!

So I got this app and I was also excited, but when I entered the app if you didn’t start the free subscription you couldn’t use it. The free subscription was the only way to clean your phone! And it stinks b/c I am in 6th grade, ok? And I don’t have a lot of money, and even if I did I would not spend it on this! It’s $8 per week for the subscription! That is not something to spend your money on! Just do it yourself if you have to, yeah it will take a while, but it’s free to do your self. If I could rate 0 stars I would. B/c they are just taking your money to clean your phone! And they might miss things, how would you feel if they missed things?! Horrible. B/c you are spending $8 a week, $24 a month, that’s $288 a year!
My advice. Don’t get it unless you are willing to pay $288 a year...

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beauty without her beast

5 years ago

It’s a con for money

So I got the app for a 1 week trial. On the last day I was going to cancel the subscription because to be honest you wouldn’t need a year subscription of this app to clean your phone. Anyway, I wanted to cancel but there’s no way to directly cancel the subscription from the app itself. You have to contact the developers for the instruction to cancel the subscription. This is where the trickery lies. While waiting for those instructions, my free trial subscription ended and I got charged $38 for a year subscription for an app I have no use for! I emailed the developer and they said developers cannot manage/refund me because it’s iTunes who controls that.

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Kittiket

6 years ago

Response from developer

Our app offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in iTunes Subscriptions. This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email. Could you please kindly contact our customer support at support@bpmobile.com ? We will try our best to resolve this issue as soon as possible. Thank you!

Waste of money

Thank god you get a free trial because I would be livid if I actually paid $13 a week for this. Crashes every 5 seconds. In app it asked for a rating and it crashed before I could even submit it. I’ve been attempting to delete photos through this app for the last 15 minutes and have probably deleted 40 photos at the most because it will just crash if you take too long to go through them!

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Fifuieividkfig

6 years ago

Response from developer

Hello! Could you please contact our customer support at support@bpmobile.com ? We will try our best to resolve this issue as soon as possible. Thank you!

Disappointing

This app was so promising but turned out to be a waste of time. It cons you into dloading the free app, then tries to charge you every time you try to clear more than 50 photos at a time. Unfortunately you can’t even buy the app outright, because it has a weekly subscription model. I understand the need to monetise your app, but their aggressive tactics were very off-putting. Deleted.

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Reviewernator

6 years ago

$40/month. Laughable

I don’t understand why anyone would make their business practices based on taking advantage of someone not knowing how to cancel a ridiculously priced recurring cost app.

arock61

6 years ago

Response from developer

Hello! We apologize for any confusion you may have experienced while trying to cancel your subscription. To cancel, simply go to the "Subscriptions" section of your device settings and select our app from the list. From there, you can easily cancel your subscription. Please check Apple Support page for details: https://support.apple.com/en-us/HT202039. If you have any trouble, please don't hesitate to reach out to our support team at support@bpmobile.com and we'll be happy to assist you further.