Leave a Review Evrotrust
MR
Great app!!!
Does the job, thank you!!!Barry A R
Not working+violation of privacy
After 8+ attempts to set up and verify my profile, I'm giving up. App doesn't say why face recognition fails. Nor does it give any info on why my ID document scan or info is not good enough.
On top of that, when on a video call with their customer support for identification by operator (as their face recognition failed to provide a positive result multiple times in a row), then without prior warning nor asking my consent, the support person switched my phone's front camera to back camera saying they need me to show an ID document. The call was recorded, thus a video showing my HOME was recorded. That is an outrageous violation of privacy.Show lessMisiganes
Developer Response
Dear valued customer, Thank you for your feedback and please accept our apologies for the inconvenience! We are working hard to make your daily digital life seamless and secureSimply the best
Really convenient app, the best I ever used!Didoboca
Developer Response
Dear valued customer, Thank you for your feedback! We are glad to hear that you like working with our application. We are working hard to make your daily digital life seamless and secure. Happy signing!This app is not working
Once registered when you try to log in it pops a message: Server error. Multiple attempts with latest iOSKiril Christov
Developer Response
Dear valued customer, We have a temporary restriction on using the Evrotrust mobile app on more than one device. To be able to use our app on a new device, you need to deactivate your account on the previous one. For more information contact us at support@evrotrust.com.Skip this, doesn't work on your PC or Mac
The most basic functionallity is missing from this app, namely adding your e-sig certificate to your computer to be able to be authenticated on government websites. Not worth your time.Johnson4o
Developer Response
Dear valued customer, Thank you for your feedback! The mobile application of Evrotrust is created to be used only from your mobile device. To use certificate on your computer you need certificate which is recorded on a smart card.Quick and easy
The app isamazingJennieChe
Developer Response
Dear valued customer, Thank you for your feedback! We are glad to hear that you like working with our application. We are working hard to make your daily digital life seamless and secure. Happy signing!User app
The app is totally not user friendly. It took us more than two hours to figure out how to incorporate and edit an information in the certificates and still without success even after following the app video ( which is way to fast to follow). This should be straight forward!!!b_d1981
Developer Response
Dear valued customer, Thank you for your feedback and please accept our apologies for your inconvenience! We are working hard to make your daily digital life seamless and secure. We have heard your feedback and will take all relevant actions.Doesn’t recognize ID
After many attempts it doesn’t recognize my ID. Very buggy app.ZZ1949
Developer Response
Dear customer, Thank you for your feedback and please accept our apologies for your inconvenience! We are working hard to make your daily digital life seamless and secure. We advise you to place your document on a dark and stable background throughout the scanning process. For more information contact us on support@evrotrust.com.Convenient
A very convenient and fast way to sign documents when you are abroad. Seems easy to use and very straightforward. I just wish more companies accepted this instead of asking you to sign papers in person!Lintu09
Developer Response
Dear valued customer, Thank you for your feedback! We are glad to hear that you like working with our application. We are working hard to make your daily digital life seamless and secure. Happy signing!Registration issue
Cannot scan my IDMiteran
Developer Response
Dear customer, Thank you for your feedback and please accept our apologies for your inconvenience! We are working hard to make your daily digital life seamless and secure. We advise you to place your document on a dark and stable background throughout the scanning process. For more information contact us on support@evrotrust.com. Happy signing!
