BHIM User Reviews

BHIM – Making India Cashless
BHIM – Making India Cashless
National Payments Corporation of India

Top reviews

Leave a Review BHIM
  • Can’t use US number to use with NRO account

    Trying to get this working on iPhone after reaching in India. App asks for mobile verification and ask to send pre-prepared message for verification and when sent from the US number the app considers it as an Indian number and fails registration. And 3 or 4 such attempts blocks the device for 24 hours. This is designed poorly for using international number. How can you consider each number would be an Indian even ? They why it was advertised for NRIs..? PhonePe did it in first attempt.
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    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • Overall good but navigation issue

    So far, my experience with the BHIM app has been good. However, I am encountering an issue: when I open the transaction history from the home screen or side menu, view the list of transactions, and then tap on a transaction detail, pressing the back button returns me to the home screen instead of the transaction listing screen. It would be great if you could fix this issue.

    Thank you.
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    Developer Response

    Hi, thank you for both the rating & your suggestion. We have duly noted the same. You can also share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • Problems registering

    On setup it asks to set up a PIN. It works for the first time after you install the app. But if you reopen the app it says PIN incorrect. What gives? Uninstalled the app, went through the registration process again, same thing. Not off to a good start.

    Update:
    Got through the initial issue by resetting the PIN and enabling face id. Note it no longer asks for a PIN on opening the app.
    But now it complains about setting up UPI PIN for back account. It kept going and error even though all the details entered were correct and now it just gives an error exceeded attempts. Tried after a day and still gives save error. I am going to give it one last try tomorrow and then uninstall the app if it still did not work.
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    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • not working for US number

    Though RBI opened the UPI for the US number, and I was able to activate as well using the ICICI bank app. This app is still not working. Stuck in the 3 step of Mobile Verification. Based on the developers feedback to other users, contacted using the Get in Touch form, but there is no response. I think the developer should take this app off from the App Store from the countries other than India as it is still not working for numbers outside of India.
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    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • SMS verification does not work in Australia

    App uses 0091 number prefix to send msg. This is not a valid code from Australia and the msg is never sent.

    It needs to be +91. Please fix your app.

    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • Not able to use NRO information to sign in

    I am trying us my usa number to register in app but my number not able to send sms with 00 on number which use for sending sms and i am not able to complete my process but i am able to access same thing with my axis bank upi app Based on your response I tried to send feedback but that doesn’t work and i am not able to put my usa number on that

    You guys not taking any action for the review and feedback give by person to fix the issue as of now so many people give same issues
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    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • Doesn’t work

    I downloaded the app and tried to open an account I can use when I go to India next month.
    However you have a fixed +91 to add my phone number to. The prefix for my country is +61 not +91. To avoid wasting people’s time you need to specify your ap only works with Indian phone numbers.

    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • Unable to register with USA number as NRI

    Feels bad to give a 1 star rating without trying the app.
    Tried to register numerous times. Every time it fails with error ‘did not receive your request’. But then 2 mins or 5 mins or at times few hours later receive a text saying BHIM has started registration process. Not sure how the verification works, but the wait time in the app may need to be increased for international numbers. And of course it will not allow you to submit more than 3 requests in a 24 hour period.
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    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • Not able to use NRO information to sign in

    I am trying us my usa number to register in app but my number not able to send sms with 00 on number which use for sending sms and i am not able to complete my process but i am able to access same thing with my axis bank upi app

    Based on your response I tried to send feedback but that doesn’t work and i am not able to put my usa number on that
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    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.
  • Unable to use with Australian mobile number

    I’m keen to use the app, now that Australian mobile numbers are allowed for the UPI for NRO accounts
    From Australia overseas sms needs either + or 0011 prefix
    Your app when it composes verification sms uses 00 followed by Indian number, that doesn’t work from Australia
    Pl fix this asap, best to use + as it works for all countries
    Hope you guys fix this soon
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    Developer Response

    Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm regards, Team BHIM.

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