Many disconnect issues
During initial setup, the app has trouble connecting to the wifi hotspot of a newly released Dreamscreen HD, even when all devices are in one room (including wifi router). You have to do several attempts before it finally adds the Dreamscreen device. This was on iPhone 7 and Netgear R7000 router.
After setup is complete (hopefully) the app would frequently disconnect from Dreamscreen but behave like it's still connected, so you would make changes in the app like color and setting, but they would not be received/saved by Dreamscreen device. The only workaround is to kill the app and open it again. It seems the app cannot hold a connection to the Dreamscreen device for too long and it doesn't know when it loses it.
Update: Latest v1.6 version is still having disconnect issues.
After setup is complete (hopefully) the app would frequently disconnect from Dreamscreen but behave like it's still connected, so you would make changes in the app like color and setting, but they would not be received/saved by Dreamscreen device. The only workaround is to kill the app and open it again. It seems the app cannot hold a connection to the Dreamscreen device for too long and it doesn't know when it loses it.
Update: Latest v1.6 version is still having disconnect issues.
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Response from developer
Sorry for any difficulties you have encountered, but please feel free to contact us through our website for any help and feedback, as we continue to work out any issues like the one you have described.
App is worthless, Product is pretty cool
Get used to getting up and switching the module on and off manually. App is garbage. Took 3 hours during initial setup and multiple “tricks” to catch the wifi. If I’m lucky the app can find the device after 20-30 mins of messing with it. My entire home is “smart”, with some of the most powerful equipment money can buy as far as router and modem and top of the line wifi service. Outside of the app being complete junk and in a wireless and tech savvy world this being almost archaic, the product itself is pretty cool when you turn it on. Recc: Buy the product, buy a Fitbit, and track your steps getting up and down turning the piece of junk on and off.
Definitely wouldn’t buy again and won’t expand to other TVs knowing how bad the app is, but keeping it since I have it installed on my 85 inch and isn’t worth the hassle to take down and return for a few hundred bucks
Definitely wouldn’t buy again and won’t expand to other TVs knowing how bad the app is, but keeping it since I have it installed on my 85 inch and isn’t worth the hassle to take down and return for a few hundred bucks
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I love this app and product
Setup went easy and the product and app work well with each other. Almost no delay between them when switching from inputs or scenes. This is one of the dopest products I’ve ever bought.
The future of entertainment
Highly recommend the Dreamscreen! I imagine in 5-10 years TVs will have LEDs built directly into the back of them. But the dreamscreen will be the visionary to that technology. Set up is easy and although there are a few bugs in the software, they are getting squashed by the week with updates.
Nice concept, in reality - FLOP!
This system is completely useless. The instructions that come with the device are “outdated” as they release a new app and expect their customers to know this without communication. After several periodic issues, I reached out to customer service which before attempting to troubleshoot required I replace all HDMI cords. After doing so, they tell me Conveniently that there will be a firmware update released next week. Needed to say, after the “update” and downloading their “new” app having the same issues with this product. I’m requesting a full refund.
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Awesome product and app 🌈📺⭐️⭐️⭐️⭐️⭐️
I had the original DREAMSCREEN and app, upgraded to the HD hub and the new app that connects over the WiFi!
I love that the new app connects faster, the upgraded look, and I look forward to seeing new Ambient light modes and future updates!
Would love to see DREAMSCREEN work with the Amazon Echo and Philips HUE lights as well. Crossing my fingers this will happen in time. 🤞🏻
I love that the new app connects faster, the upgraded look, and I look forward to seeing new Ambient light modes and future updates!
Would love to see DREAMSCREEN work with the Amazon Echo and Philips HUE lights as well. Crossing my fingers this will happen in time. 🤞🏻
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