Live Reviews:
First-Link™

First-Link™

⭐️2.3 / 5
Rating
🙌15
Ratings
📼2 scs
Content
📦w/o updates
Updates frequency

All Versions of First

1.3.3.6

June 13, 2023

Added support for USB-Link 3 Added support for Blue-Link 2

1.2.4

March 3, 2020

Updated to address the White on Gray parameters on iOS 13+

1.2.3

July 29, 2019

Added a passcode entry screen for Upload to RushCare Cloud setting. Upload to RushCare will be set to On only after a correct passcode is entered.
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1.2.2

May 6, 2019

Added the Auto Reconnect feature for Blue-Link and Blue-Link Mini adapters. Added support to update the Blue-Link and Blue-Link Mini firmware to v1.0.0.0.10 if the adapter has older firmware. Added support to upload the vehicle health report to Rush Care Cloud if the Upload to Rush Cloud setting in the Settings screen is on.
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1.1.3

February 6, 2019

Updated to support more modules and faster load time for OnCommand report uploading. Added support to update Blue-Link Mini firmware to version v1.09 if the adapter has older firmware.
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1.1.0

December 21, 2018

This version of First-Link™ includes the ability to upload health reports to OnCommand® servers. To enable go to Settings (Gear Icon) -> Health Report Upload -> OnCommand® Connection. This sends you to the "Terms of Service" page. If upload is enabled, when the app is launched a notification will be at the bottom of the main screen indicating that OnCommand® Upload is Enabled . After scanning the vehicle the notification on the main screen will indicate that the VHR has been uploaded.
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1.0.2

June 14, 2018

Added support for trailer brakes.

1.0.1

June 19, 2017

Bug fixes

1.0.0

April 23, 2017

Price History of First

Description of First

NEXIQ First-Link™ is an application that provides important features to the drivers and service technicians of commercial vehicles and equipment. These features help the driver connect the mobile device to the diagnostic port; they also monitor the vehicle's health status and increase the vehicle's uptime. If a Check Engine Light is illuminated, the application assists the driver to understand the cause so that he can seek assistance (i.e., service and repair), if needed. Service technicians can utilize the information gathered by the application to aid in vehicle service and repair. Features include: • Faults – Active and Inactive fault codes present at the time of connection are displayed. • Vehicle Specs – Vehicle information including VIN, ECU software and hardware information is displayed. • Life / Trip – Displays trip-specific information related to fuel usage, miles, maximum speed, cruise control speed, hours of operation, etc. • Parameters – Displays parameters specific to the modules on the vehicle (e.g., engine, transmission, etc.) • Report – Generates a session-specific report containing vehicle information (i.e., faults, vehicle specs, parameters, and life/trip information); can be uploaded to the cloud, emailed, etc. • Sharing - Enables the driver to share vehicle information gathered to dispatch, service providers, etc. • OnCommand® Support - Optional feature to allow users to upload health reports to the OnCommand® servers. • Blue-Link Mini firmware update to v1.09, if the adapter has older firmware.
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First: FAQ

Does First support iPad devices?

Yes, First offers an iPad version.
The app was developed by Snap-On INC..
First minimum iOS requirement is iOS 11.0.
First has an okay rating of 2.3 out of 5, according to user reviews.
The App Genre Of The First App Is Utilities.
1.3.3.6 is the most recent version of the First app.
The latest First app update was released on July 5, 2024.
First was first made available on February 6, 2023.
Safe for kids, with no inappropriate or mature content.
First is now available to use in .
No, First is not on Apple Arcade.
No, First does not feature in-app purchases for users.
Unfortunately, First is not fully compatible with Apple Vision Pro.

Screenshots of First

iphone
ipad

More Applications by Snap-On INC.

Alternatives to First

Reviews of First

  • It’s okay for quick reports

    I have had this app on my phone for a few months now, I use it with Nexiq Blue Link 2 and a Cummins InLine mini. While it’s easy to set up, I sometimes have issues connecting to the adapter. Restarting the app appears to fix it.

    But my biggest complaint is no support for anything other than 9 pin trucks. Why release a new adapter (Blue-Link 2) with a 16 pin/OBD plug but not support anything on the 16 pin side? I searched the websites for help in this department but there is no support for this device or app.

    Every time I try to connect to Ford, GM, Isuzu, Hino, Mercedes Sprinter, or any Chrysler/Ram product it says no ECM detected. I work for a huge fleet company and this would be a beneficial tool for pulling fault/health reports during a PM but we have more than just 9 pin trucks here.

    Also to be noted, this app doesn’t allow bi-directional controls or tests and cannot clear faults. I hope they add light and medium duty support because then this app would be very helpful. Until then, I’ll have to keep break out the laptop and another adapter and use OEM software.
  • It stopped working after updating

    It just stopped working after updating
  • 100+ scanners

    We have 100+ scanners across the country and running into error 136 and taking 10min to scan a truck. Talked with Tim in tech support and left multiple voicemails for Dave Shock product manager. Blamed it on Apple and their updates, you can see First-Link just got it’s first update in 3 yrs… never had these problems and we’ve been using for about 6 yrs now. Would love to change the rating but until they are fixed this scanner can’t be trusted.