Delay in delivery
Worst food delivery service / we deliver eventually!
About 2 hours and I havenโt received my order yet despite me calling them twice wondering about my order , just apologetic and promises and yet Iโm still waiting for my order ๐ก๐ก๐ก๐ก
Response from developer
Hello, thank you for reaching out! And we apologize for any inconvenience caused by our side! We would like to contact you to apologize! As our aim is to satisfy our customers and to make sure none of the issues happen again
Vaery very bad
Fake Ratings
Response from developer
Hello, thank you for your feedback! We would love to hear from you and know how your experience went using the App! As for the ratings you can rate your order and restaurant based on the order
They are not credible
I ordered on 4th of Jan through this application and paid using MobiCash, but the restaurant cancelled my order.
The application did not send me any notification how the amount already paid will be reverted. I called them and they told me it will take 3 days to revert the amount.
Today is the 11th of Jan and the amount is still pending and no one is responding to my phone calls.
Response from developer
Hello Shaima, thank you for your feedback! And we apologize for any inconvenience caused from our side! Can you please provide us with your number or call us directly on 0796774981 ! As we always aim to keep our customers happy and satisfied!