HikCentral Mobile User Reviews

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Freezes

I get about 2 seconds of footage and then it freezes.

Limited

It doesn’t let me view it at all really on the IOS. I can see glimpses and that’s it no live view is available.

Latest Update

App keeps crashing after latest update. Need new update immediately please.

Freezes

Video footage freezes within 15 seconds of opening the app and no way to request help/support

Seriously limited window divisions

window divisions or camera views programmed on the server do not come over to this iOS app, it is limited by a quad view. The Hik Connect app allows 16 cameras live simultaneous play. Hik Central only 4 at a time. Needs improvement.

对于开发人员来说:服务器上编程的窗口划分或相机视图不会传递到此 iOS 应用程序,它受到四视图的限制。 Hik Connect 应用程序允许 16 个摄像机实时同步播放。 Hik Central 一次只有 4 个。需要改进。
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Can not log in.

Wont let you log in. Just won’t move past login screen

Update shut me out

I’ve just updated the HikCentral Pro app and when I open it, it only shows the HikVision logo. There is no way of logging in

Do not update this app until issues fixed

Buggy update

The latest update breaks map view of all cameras. Once user presses on map icon, app crashes.

Please fix the login issue: there is impossible to be logged in on a few devices in parallel ???

List of great improvements:
1. Create a button for fast opening favorite door. Now to open the door for my guests, I need to launch app, choose appropriate door, wait while camera loads the view and only then open it.
2. Set order of cameras in favorite list.
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Won’t work with latest update

Worked fine up until a few days ago. Now, when I try to add a person for access, it wont allow me to upload a photo (you cannot get the QR without this step). I deleted and reinstalled, and installed on my ipad, with the same problem. Please fix this software issue! It’s causing a lot of inconvenience. Thank you.
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Great App - But Password Not Saving!

Been reported to me a few times by my customers that when ticking save password on the app it is not actually saving the password when the app is re-opened!

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