ALC® Connect Plus User Reviews

ALC® Connect Plus
ALC® Connect Plus
JSW PACIFIC CORPORATION

Top reviews

Leave a Review ALC® Connect Plus
  • Less than average stability

    I have 2 new ALC security systems with the 1080P pan/tilt camera. I have been attempting to pair my cameras to my system and the app has crashed repeatedly. Not sure who IOS requires you to switch between your home WI-FI and the camera “Wi-Fi” but that also has been a pain. Still unsuccessful even while watching the video in the installation guide mostly because the app continues to crash.
    Show less
  • Not easy to add to other devices

    I got a new phone and can’t get this app to work on it. The Forgot Password feature does NOT work at all, and it’s confusing because I can’t find the info for the app in my email either because of all the acronyms for this device. It’s under SCH, or ACL, or Connect Plus? I tried them all - not sure what to do now...
    Show less
  • Camera no longer works after updating app.

    Originally, all was good. However, camera no longer works since the updated app release. :(
  • Please add more

    I was excited to purchase this product at BJs. However please add more. Add an option for automatic arming, add more camera that can be compatible with this system. I’m starting to feel jipped. Customer service is good though.
  • It’s okay

    So far the app and system are a bit janky. I wish I could set it to play a different sound when it is armed, or have it not make a sound. As it is, it makes a short, obnoxious alarm sound when it is armed/disarmed. Also, the camera always sets itself back to VGA quality after I set it to 720 or 1080. The app isn’t very responsive, I need to press the buttons several times or in some cases hold it in order for it to respond.

    All that being said, the system does work and will sound off if someone trips it.
    Show less
  • Accessory pairing

    Motion detectors and sirens cannot be disarmed and are always live. The Disarm button only works for the door triggers.

Alternatives to ALC® Connect Plus