Leave a Review Tabiko
Fantastic service. Highly recommended
I absolutely recommend using this app. The help is amazing, thorough and immediate..and the people at the other end of the chat are so kind and lovely to deal with. It has made planning the trip so much easier and fun....and the team has provided options and advice for trips, flights and experiences that were exactly what we were looking for.. Mika, Shun, Nana, you are all wonderful. Thank you SO much!Show lessVonnieM
Developer Response
Thank you so much for your review 😘We're so glad that Tabiko could help you plan your trip and make it more fun! That is definitely our goal and glad we got to help you with it 💖Please chat with us again soon!!Like your secret Japan superpower!
Just started using the app and so far this is amazing! Since so many Tokyo restaurants require reservations by phone (and only in Japanese) having some wonderful folks on the ground in Japan who can do this for you is like having superpowers (and no high-end hotel concierge needed.)
My only suggestion: Charge more :) While 1000¥ per reservation is great, I’ve been making the concierges do tons of research and make lots of calls and I feel like I should be paying more (and would be happy to do so.) Maybe a per-day charge for the length of your trip?Show lessNoahLH
Developer Response
Hi Noah! Thank you for the great feedback 🤗We'll definitely let the rest of the team know what you think about the pricing! We're so glad we could help you out and hope that you enjoyed your meals in Tokyo 😋🍴Great app
Reasonable charge fee, friendly staffs, no points to give less than 5 starsGamesaddictor
Developer Response
Thank you so much for your review!! We hope that we were able to help you in every possible way 💖Please chat with us again soon!App
Hi. I think is a great app. I always get immediate replies to my questions. It has been very helpful in planing my trip.himbey
Useful for English speaking users
Sometimes it can be hard conversing with Japanese speakers and trying to book a hotel or tickets to a sporting match. This app allows your to bridge the gap for a small fee (when you book the item you want/need). This is helpful when day, you want baseball tickets but they are sold out, because you aren’t charged for using the app. I would definitely recommend.Show lessmattwham
Developer Response
Hi! Thank you so much for the review!! We're so happy Tabiko was able to bridge the gap for you and hope that your trip to Japan was unforgettable 😇Great app!!!
I found this app incredibly helpful with restaurant reservations in Japan, and the service is by far better than the concierge service with my credit card. Even though there’s a small fee to attend to a reservation the ease of using this app and the top notch service was worth it.ARL1010
Developer Response
Hi there! Thank you for the review of Tabiko! We are so glad you could use the app to book restaurants 🍜Hope you had some great food! Safe travels ✈️Trash
This is probably one of the worst apps I’ve ever used to travel advice. The people on the chat don’t care about trying to give advice and are very passive aggressive in their responses. I might even take time out to report this garbage app. Rude employees and I really hope this app fails to make those pieces of trash unemployedShow lessThe best player on this game
Developer Response
Hi there! I am so sorry that you had a negative experience with Tabiko. We try our best to give personalized advice to every customer and I apologize that you were not given that attention 😓We would like to hear more about your experience if you could please reach out to support@fastjapan.com and let us know more about the chat you had 🙏🏼Love this App for Japan travel
Great easy to use app - we use it in English. Friendly chat assistants who provides directions, links to sights and personal handy hints. Making our trip a great experience and traveling a breeze. Highly recommended!Aussie Anna
Developer Response
Thank you so much Anna!!! We hope your trip was wonderful ✨Please chat with us again! We'll be waiting 🙏🏼Best Travel App! A truly unique service
I’m planning a trip to Japan for two friends and myself and this app has been a godsend! I’ve been so obsessed with this app for the past two days and have been just bombarding the different concierges with such trivial questions in regards to my trip. They happily answer with courtesy and a smile.
John and Kenji have both been amazing! The customer service chat on this FREE app rivals that of Amazon’s! I get real responses from real people regarding questions to flights, hotels, weather, food, regions, culture, planning, etc. John and Kenji have shaved off HUNDREDS of hours of research for me. You COULD be scouring outdated, niche travel forums for days on end, searching for all of your travel answers and itinerary needs. OR you can download this app and fire away all of your questions to these wonderful concierges! They’ve lived in Japan for years and love the culture, and they want you to be able to experience it too. They’re the Siri of Japanese Tourism. There hasn’t been a question they haven’t been able to answer for me yet.
I’m excited to use this app while in Japan as well! I know I’m going to need help with directions, trains, restaurants, and proper etiquette, and I’m confident that Tabiko will make the trip go by swimmingly. Thank you! What an amazing app and service.Show lessDermyMcSquirmy
Developer Response
Hi there! Thank you so much for the kind review. We will be sure to let John and Kenji know how helpful they have been to you! It is truly amazing to see how happy you are with our app 😇We hope we can continue to help you throughout your trip and beyond! Please feel free to contact us with any other questions you may have about Japan. We are always happy to help out💕Fantastic
This App is really amazing 😭 you can ask any thing about japan and the nice people behind the chat will get in touch with you in a moment. At the first time I used this app I expect to have automated answer but no! Its real concierge and much more 😍 I really impressed and love this Tabiko App !! My favorite application for Japan and I would recommend it for everyone want to visit Japan 🇯🇵 ❤️❤️❤️Show lesswaaadhaaa
Developer Response
Thank you so much for your kind words 😘We strive to bring customer service to the forefront of the business and are so glad that you got a positive experience while using Tabiko💕All of our agents are available to help you out whenever you are in Japan next!
