Leave a Review my Excitel
Mr Khaja
The service from Mr Owais/Mr Mustafa is excellent
Specially anytime of the day. Keep up the good work. All the best.JK Manzil
Good
GoodRock star mahesh
It gives the promised features
You raise your complaint, you can pay your bill, you can chat with the support. It is doing whatever is promising.POB ji
World poor Internet service
Duniya Ka Sabse Lund Internet hai 50mbps Ka
Plain h mera 1 mbps ki speed aa rhi hai 4 ghante seMadar Kumar chand lal
They never resolve any issue from the app.
You can just create a ticket or something but they’ll never work on it.RavenX1_
Cheat with customer and misbehaving with customer
Ye log recharge khatam hone k baad call p call krke presan krte h or agr khi shift krna hoto pese mangte h or complaint’s likhane k baad bi uspe koi action ni lete h or fir number p day m 100 baar call krte h taki customer ko presan kr ske or or fir baad me no ko eating p hi Sal dete hAnuj Kumar thakur
Very very bad service
They call u every day for renewals and then when it comes to speed a basic youtube video also buffers at 200mbps
Customer care if rubbish
No contact point
Staff is rude after u purchase the service
Requested them to change the router
Since 6 months they are checking only not even once any person has visited to checkShow lessnavjyot singh
Worst service provider
Once you raised a ticket they will call you and say now we have rectify the error but nothing is donePrahlad Ramrakhiani
Extremely satisfied
After having used some of the top names in internet, I shifted to Excitel. And this is my 5th year running and no complaints! In fact I started to follow up with them to start services in my area after hearing great things about them from my friends who were using their services. The customer service is available and very cordial. Of course they try to tell you to use their app more but they forget that using the app needs Internet and a customer may be calling to fix just that :D
There are 2 things I just love about their offering:
1. No cap on usage! The speed never drops irrespective of how much data have you used in a month! I run 4 TVs on OTT almost thru the day plus two people working from home!
2. Very affordable pricing. Effectively I pay <700 bucks a month for a 100 MPBS fiber line with no data cap! How fantastic is that!
Overall I’d give a 5+ stars for everything!
P.S: their app experience needs improvement. No complains with their Internet serviceShow lessShivaji
Worst service. Do not buy
Do not buy it whatso ever. It is so pathetic. The customer service doesn’t respond and they are rude which is not expectable. Top of that they just keep resolving tickets without taking concurrance from the user. Pathethicshraddha shraddha
