Crashes after latest iOS update
We have 100+ technicians using this app on iPhones. After the most recent software update, the app crashes a few seconds after it is opened. Help!!!
Slow af
Whatever y’all did on this last update made it painfully slow to load appointments.
Collecting payments
As a manager, I’d like to be notified whenever one of my techs collects cash/check payments. That way I can assure that these payments are deposited rt away.
Lstested update is disaster
Been using pestpac for over 15 years and this last update was a disappointment. All techs are locked out of the app and it’s been a rough 2 days. Let’s get the patches uploaded and return to normal operations.
Needs FaceID
Pretty good service for how powerful of a tool this can be. Needs FaceID login though.
Double billing out of nowhere
I have been a $500 per month user of this work wave product. About a year ago glitches began with scanning location barcodes. The company took my complaint but had me do the work on my end to try to help them identify the glitch in the mobile platform. Yet still sent me a bill each month even though the problem was ignored. I just basically work around the problem by limiting my abilities within the app that this company alleges it’s capable of. Fast forward to about three months ago, when creating service reports then closing each one with a fee I’ve found that the software randomly double charges services to the invoice. Now if this was because of my touching my phone screen twice I could admit to it being my error. However, the double charging is happening sometimes a couple hours after I have closed that order and moved to the next. When I tried to get help from the provider on the matter they again blame me when I think it’s something to do with the app when it is offline. Again the company asks me to try to screen record and demonstrate when the problem is occurring. But how can I do this when it’s random and when the app is not even being used by me other than running on my phone until I get to my next location. I’ve since just been using the app at a very minimum level and nowhere near what they claim it can do. Certainly not worth what I pay per month.
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Response from developer
Hi Gary - We are sorry to hear about the experience you are having, and have passed your feedback along to our team to see if they can look into the issue on their end.
Not updating
I’m having trouble with the app ever since updating to the last version. The schedule does not update in a timely manner.
To many bugs
This really needs to be more compatible with iOS13, why am I forced to download pdf files instead of viewing in browser? Calendar view is absolutely terrible, much older way showed how many accounts for the day instead of the + sign.
Still doing random force closes with all new versions of ios13.
Still doing random force closes with all new versions of ios13.
Always crashes
App never updated and always crashing
Needs work
This most recent update won’t allow the user to see long address information. For instance an apartment number or letter after the street address.
From what I can tell there is no way to see the entire address from the app. The user must access the PestPac website to get the information.
Please correct this
From what I can tell there is no way to see the entire address from the app. The user must access the PestPac website to get the information.
Please correct this
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