Leave a Review Samsung Gear 360
Why can't it just work??
Connected the gear 360 to both the iPhone 6 and iPhone 7 plus, opened the app this week and saw that live broadcasting is now supported. Great!!!
Only issue, I press it and it takes me to terms and conditions but then crashes instantly?? Have to reset the camera and apps to connect it again 🙈🙈
Please can we have it working correctlyShow lessdman90210
Developer Response
For Facebook Live Broadcasting, Firmware Upgrade is needed. Go to Home of this app -> Setting/Firmware Version -> Download Click -> After Downloading is finished, Install Click -> Wait until Firmware Upgrade is finished.Not quite there yet
Got the cute cam but I already think it might end up being a waste of time and money by itself. HINT : change SD card. The iOs app is pretty useless as both the cam AND the App keep crashing unexpectedly and failing. The live broadcast feature consistently crashes the App everytime and the cam goes frozen at "preparing broadcast..."
This needs some additionnal work guys, not quite there...Show lessDisapoint_{}
Works MUCH better
This app would crash and freeze all the time. I discovered that if you PUT YOUR PHONE IN AIRPLANE MODE it worked much better. But since the last update, the app has been working great. Thank you for getting this fixed. Still no live stream for iOS users, but that's OK.by Olson
2017 Gear 360 not compatible with Google St View
Why the heck does this thing not support street view from google as the previous model did? It makes no sense that it does not especially being a newer model. I hope this is updated over the next 2 weeks or I'll need to return the camera sadly.DFlo
Works much better now!
The crash bug when connecting to the camera with cellular service on is fixed in this version. Connection is fast and the app is much more responsive. Thanks for fixing, great work!dlawrence
Still crashes and data needs to be turned off to work
This is probably my first time to review an app. But my frustration tells me I need to tell everyone. Just like the title says, even after the update.
After the response from tech support. Yes my iPhone 6s from tmobile works without turning off data. Turn off data, then connect to camera wifi, write down IP address. Subnet, gateway. Then change wifi from automatic to manual and punch in those numbers. Turn data on and it works. I was able to update the firmwareShow lessstormshadow777
Important tip!
Turn off cellular service first or app will crash... at least with t-mobile. Frustrated the developers are not addressing all the 1 stars as I was about to send back this cool little camera. After reading someone said to put in airplane mode (wifi doesn't work then, app works but not connected to camera) tried turning off cellular, connected then used camera. Will still lockup if you reconnect to cellular though. So can only be used with cellular off... once fixed and added support for live this will be great!Show lessRainbowScuba
Developer Response
Update: We have included patch for connection problem in TMobile/similar operator. Please upgrade your app to latest version. If you put DNS manually in the WiFi connection settings, please remove it/forget saved Gear360 network first and setup new WiFi connection. We hope, it will solve your problem.Will not connect
The app will not connect to a supported iOS device running 10.0 or later. The connection instructions say to hold menu then press it until connect to iOS appears and then press the record button. The only option is connect to street view. If you connect to that via wifi the app says it's not connected when in fact it is :(Show lessAngry360
Samsung doing bad
It's still not work with gear 2016 also on iPhone. Why the hill u made camera and app to just for few people. So samsung saying we have to put our cameras in bin and buy new one.
Very nice samsung.Nariprinc
Developer Response
We apologize for the inconvenience. But we do not support Previous Gear 360 (2016) Model because of different product specifications
