Banned Crickets
Too Many Ads!!!!
Help
Game loading now. Was loading the same day. However, still has dreadful Customer Support. Non existent with exception of this review.
Response from developer
Howdy Tom Heinrichs! Thankyou for your further review. If you have Facebook you can also always contact us via our official Facebook page or otherwise our support team via https://support.goodgamestudios.com/?lang=en&g=38&platformId=0. Have a good day!
Adds
If you are going to put a add in at lest give us some
Response from developer
Howdy Bye. Bye. Bye, thank you for your review and your suggestion. We are happy to share your idea with our team! Have a good day!
Help
Shocking
An update happened two days ago and I still can’t get on. It is an absolute joke!!!
The amount of times I have been unable to complete events, tasks, tree of life, boat…. The list goes on, so much time invested and yet the developers only seem to be interested in making sure the ads work properly- which is also another major downfall of the game, there’s more ads than free to air TV!!
Don’t update unless you know the update works!!!! Sort your game out!?!
Response from developer
Hi Busy Buzy Bumblebee, thank you for letting us know about the situations you experienced. We are sorry to hear about that. If you are still facing such an issue, please contact us via our official Facebook page or the Goodgame support about this via the following link: https://support.goodgamestudios.com/?g=38&lang=en. They will try to help you with this. Thank you in advance!
Serious bugs
Farming
Unless you pay it’ll take years of watching adds to get anywhere
Response from developer
Howdy Tik tok chow! We are very sorry you feel this way! The game is a free-to-play game. We are trying to provide all players with a nice gaming experience and of course we would like to offer everything for free - but that is not possible. It is possible to enjoy the full experience for free but also to buy additional features with money. Kind regards!
Game Updates are Important
Response from developer
Howdy Nezsametach, we are sorry to hear that. In order for us to better assist you, could you please provide us with more details? We only want the best for our players. Please contact the Goodgame support via the link: https://support.goodgamestudios.com/?g=38&lang=en. They might be able to help! Best regards!