Shep Hyken App

“Customer service is not a department. It’s a philosophy to be embraced by every member of an organization, from the CEO to the most recently hired.” – Shep Hyken If customer service is important to you, and you know it is, then this app is a must-have! Shep Hyken is a customer service and experience expert, best-selling author, and award-winning keynote speaker. This app is updated every week with Shep’s latest customer service and experience tips, articles, podcasts, videos and more. This app is for everyone! Customer service training is critical for everyone – and it should be ongoing. The content Shep provides is “must-have” information that will take you and your organization to higher levels of success. Get ready to experience Shep Hyken “on the go.” Tap into Shep’s world and you will learn how to create an amazing customer service experience for both your customers and fellow employees.