Bank Midwest User Reviews

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Bill

Great bank, good people.

thrsnowyalthenamsrtkn

5 months ago

Smooth

Nice flow

SDyob

a year ago

Response from developer

Thanks for the great rating!

Review

App works well, but why charge me a $2.00 service charge on an account that has $2.67 in it. Way to go!

shorted2dollarsonmyaccount

2 years ago

Response from developer

It sounds like we should review your account activity and needs. Please give us a call at your earliest convenience – 888.902.5662.

Great app!

Makes mobile banking easy

thevpit

2 years ago

Response from developer

Thanks for taking the time to share your feedback and the great rating!

Easy to use

Bank Midwest has a very easy to use online system

Eeats

3 years ago

Response from developer

Thank you leaving a great review!

Terrible update

After the last update I can’t even log in without making a new password every time. After using the password once it tells me it’s invalid and then I start the process again. We never had this issue before their big update.

Ddog528

3 years ago

Response from developer

We certainly understand the frustration of not being able to log in. We haven’t encountered this issue since the recent upgrade so please reach out to our customer support team at 888.902.5662 for assistance. We’re available Monday through Friday, 7 a.m. to 7 p.m., or Saturday, 8 a.m. to Noon CT. Thank you!

Easy!

This makes banking so easy!

Jeledu

4 years ago

Response from developer

Thank you for the great rating! We're thrilled you're happy with our mobile banking app.

Log in

Every since I have installed the latest update, I can’t log in. Pop up box says bad request.

Thom/mik

4 years ago

Response from developer

We’re sorry to hear you’re having trouble with our mobile banking app. It's hard to tell what may be going on so please give us a call. Ask for our Electronic Banking team, available Monday - Friday, 8 a.m. - 5 p.m.; Saturday 8 a.m. – Noon at 888.902.5662. Thank you.

Latest update

Since the last update. Takes way too long to get to the screen to sign in, even it it does, before my name was there and I only needed to put in password, now I have to do both. Most of the time I have to delete the app and re-download. Most frustrating.

mojo1957

5 years ago

Response from developer

Sorry to hear that the app is giving you trouble. Two items we can recommend to start: 1.) Set up login shortcuts. There's a "Remember ID" check box you can activate on the login screen, and under the Settings menu, you can enable a PIN, Touch ID or Face ID login depending on your device. Sounds like you've downloaded a new app after which the "Remember ID" and "Settings" options are reset. 2.) Make sure that you've updated your phone so you're using the most current operating system. We are happy to help you with this. Please call 888.902.5662 for assistance Mon. - Fri., 7 a.m. - 7 p.m. or Sat., 8 a.m. - Noon. Thank you.

Terrible upgrade

Ever since the last upgrade, Face ID only works the first 1-2 times I access the app. After that, I get a “bad request” message and have to reload the app. You will lose customers if it doesn’t get fixed.

Coslette

5 years ago

Response from developer

We’re sorry to hear you’re having so many problems with our app! Please call to see if there's anything we can do to help. Ask for our Electronic Banking team, available Monday - Friday, 8 a.m. - 5 p.m.; Saturday 8 a.m. – Noon at 888.902.5662.