铁路12306 User Reviews

铁路12306
铁路12306
中国铁道科学研究院集团有限公司

Customer Experience

Positive experience7.8% of reviews
Neutral4.6% of reviews
Negative experience87.6% of reviews

~ Based on 589 written reviews from the US App Store.

What users say

Is 铁路12306 Safe?

铁路12306 does not appear safe based on available data. AppsHunter Safety Score for 铁路12306 is 41/100.

This assessment is based on 1,007 user ratings, with an App Store average of 2/5.

Safety Analysis

24.1% of ratings point to a safe experience
3.8% of ratings suggest some concerns
72.1% of ratings point to a risky experience

~ Based on 1,007 App Store ratings for 铁路12306.

Is 铁路12306 Legit?

铁路12306 appears to be a legitimate app. AppsHunter Legitimacy Score for 铁路12306 is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

一星都不想给

太多验证关口,简直没有隐私

辣鸡中的战斗机

海外手机号不能注册,邮箱验证永远收不到,三锅外包程序员都比你们强

强烈要求取消人脸收集,可用身份证NFC替代

银行都可以用身份证NFC读取认证来取代人脸收集,12306为什么要违法收集个人生物信息?!

It does not work

They don’t provide any help to recover your account

妻离子散型

一家三口提前2周订票,结果被分散到不同车厢。妻离子散型的12306

A $3 App on a Multi-Million Dollar Government Budget

For what should be a simple, lightweight ticketing tool, this app is incredibly chunky, bloated, and poorly optimized. The backend database is consistently slow and unresponsive at all times, which routinely renders the app virtually inoperable when you actually need to book a ticket. The entire system is incredibly resource-heavy, packed with unnecessary, untrimmed code that was clearly slapped together without any real consideration for performance.

It is painfully obvious that this is the product of bureaucratic incompetence. It feels exactly like a project where millions in funding were appropriated, the contract was arbitrarily handed out, and the work was outsourced so many times that only three dollars were left for the actual developers. Instead of a streamlined management system, users are stuck with a heavy, badly made mess. A complete embarrassment for a national railway system.

This is clearly nepotism at its finest.
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Very bad design

I forgot my userID and password and cannot login. I selected forget password and the system kept asking me to input a right userID which I don’t remember.

Unusable

The app is completely useless to foreigners despite being in English. This App wouldn't let me create an account due to "repeated id information", which is not true at all. When i finally got it to go through randomly i never received an activation email and there is no way to resend it. Now my id is locked and i cannot create another account!
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Horrible 不好用

注册时,填完信息,不断冒出错误信号,一会儿说电子邮件地址已存在,一会儿说ID 重复…好多次不成功,不更换到下一页……实在没办法,直接在12306官网尝试用手机号码查 忘记密码…收到到电子邮件连接更改密码…所提示的ID 是我第一次输入的……明明第一次注册成功了,但是app 仍然显示错误信息,不更新页面。 后来登录app 后, “我的” 页面是空白。 下载app 前我在 12306 官网搜高铁车票,连想要的城市名字都输不了……令人费解,这样的软件和网页 还能推广使用!

🗑️

🗑️

乐色软件

一坨

Doesn’t work

Created account but then said password was wrong. Tried to use forgot password but that failed too. No email confirmation that account was even created. So stuck. Can’t use app.

Working now with foreign # + passport

Just used this in china to book several tickets with foreign phone number, foreign passport and international bank card(to avoid the 3% fee on Alipay). Worked great for all of these purchases!

积分补登搞笑啊坑人

积分补登搞笑啊坑人

卡卡卡卡卡卡卡

卡卡卡卡卡卡卡卡卡卡卡卡卡卡卡卡卡卡卡卡卡❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌

Non functional

App does not work and requires at least 5 days to create a login

Foreigners experience

If you are not from china then you are unable to register an account for the app unless you get a Chinese phone or a physical Chinese sim, rendering the app completely useless and unhelpful if you plan on travelling many places in china, the Chinese government need to fix this so that foreigners can get trains without having to book through 3rd party services. Disappointing
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Food ordering

The options for food delivery try isn’t accessible on the English app. It was randomly available by entering the menu through live update, but can’t get into it on the app.

帮帮海外华人吧

铁路大大能不能给海外华人加个功能啊 没有国内手机定不了票啊真的很麻烦 不想回国每次都要麻烦父母订票 谢谢谢谢谢谢谢谢

什么破玩意儿中国人不能用

只让用外国护照账户登录,搞什么鬼