Difficult to set up
Many attempts were made to register but failed to establish confirmation.
垃圾中的战斗机
对多款手机未进行适配，比如iPhone air。反馈后依然死猪不怕开水烫，几个月也不更新，功能做的一塌糊涂，还要多次各种宣传口径劝导用户不要使用第三方平台购票，但是你12306又无法满足功能需求。
Can’t as passenger on iPhone 13 mini
Stuck on tips screen
购票方便，英汉双标
购票方便，候选比自己刷新页面出票方便多了，还能攒积分兑换车票。
英汉双标，切换英文语言无广告，简洁，用回中文语言后，跟哪些民企开发的国民级应用差不多，该有的广告，大头横幅，启动屏……都有，属于是上行下效了，哈哈哈哈哈
英汉双标，切换英文语言无广告，简洁，用回中文语言后，跟哪些民企开发的国民级应用差不多，该有的广告，大头横幅，启动屏……都有，属于是上行下效了，哈哈哈哈哈
客服是摆色，机器人废话无限循环！
根本无法联系到客服，机器人电话废话不断循环，都是人人知道的信息，根本不能解决问题，app烂的没底线！Edit根本不工作，全部被grey out!! 我付了钱收不到东西上哪儿去找他们解决
terrible
12306, you’re really something. You release tickets in stages for long-distance and short-distance trips, which can meet the needs of people who really need them, improve transportation efficiency, and increase economic benefits. But have you ever thought about people who have transfers? We’re also in need, but because of the transfers, neither leg is considered long-distance, so it ends up in the last batch of tickets released. We also have to consider timing, and buying tickets is such a pain every time. Can you, for once, optimize your ticket release system? Don’t always force people to buy long-short trips just so you can make money and sit there grinning. Protecting against scalpers is one thing, but you shouldn’t be making things so hard for ordinary people.
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垃圾应用
无法找回我的密码，email地址和ID对不上
登陆
登陆设置跟翔一样
有点意思
登陆需要验证手机号，手机号换了无法收验证码，重新注册显示证件已注册，直接账号密码登陆需要验证手机号
使わない方がいい
eチケットが登録したGmail、Microsoftメールにも送られてこない。つまり、鉄道に乗ることができない。他に中国の電話番号を請求される、パスポートを指示通りに撮っても拒否される。外国人観光客への配慮が全くない。
关于系统自动分配座位时不应将未成年儿童与父母分开的建议
DeepSeek translate:
我要反映一个非常严重的问题。
我们购买了两张成人票和一张儿童票（孩子13岁）。系统自动出票时，将孩子分配到了另一个不相通的车厢。我们是外国旅客，完全不懂中文。孩子独自在陌生车厢，听不懂广播，不知道什么时候下车，也无法联系我们，因为车厢之间不能通行。
这对未成年孩子来说非常危险，尤其是对外国游客家庭。这不是小问题，而是影响乘客安全的设计缺陷。
我要反映一个非常严重的问题。
我们购买了两张成人票和一张儿童票（孩子13岁）。系统自动出票时，将孩子分配到了另一个不相通的车厢。我们是外国旅客，完全不懂中文。孩子独自在陌生车厢，听不懂广播，不知道什么时候下车，也无法联系我们，因为车厢之间不能通行。
这对未成年孩子来说非常危险，尤其是对外国游客家庭。这不是小问题，而是影响乘客安全的设计缺陷。
一星都不想给
太多验证关口，简直没有隐私
Only foreign passport holders can log in
哈哈哈哈哈看到大家都对12306恶意这么大我就放心了
辣鸡中的战斗机
海外手机号不能注册，邮箱验证永远收不到，三锅外包程序员都比你们强
强烈要求取消人脸收集，可用身份证NFC替代
银行都可以用身份证NFC读取认证来取代人脸收集，12306为什么要违法收集个人生物信息？！
到底什么定位
翻译一塌糊涂我就不说啥了，为什么那么多广告？既然是公立机构为什么这么追求盈利？反正不得清静不如直接用携程。
It does not work
They don’t provide any help to recover your account
Bug
In English version I can not make payment because of error!
妻离子散型
一家三口提前2周订票，结果被分散到不同车厢。妻离子散型的12306
A $3 App on a Multi-Million Dollar Government Budget
For what should be a simple, lightweight ticketing tool, this app is incredibly chunky, bloated, and poorly optimized. The backend database is consistently slow and unresponsive at all times, which routinely renders the app virtually inoperable when you actually need to book a ticket. The entire system is incredibly resource-heavy, packed with unnecessary, untrimmed code that was clearly slapped together without any real consideration for performance.
It is painfully obvious that this is the product of bureaucratic incompetence. It feels exactly like a project where millions in funding were appropriated, the contract was arbitrarily handed out, and the work was outsourced so many times that only three dollars were left for the actual developers. Instead of a streamlined management system, users are stuck with a heavy, badly made mess. A complete embarrassment for a national railway system.
This is clearly nepotism at its finest.
It is painfully obvious that this is the product of bureaucratic incompetence. It feels exactly like a project where millions in funding were appropriated, the contract was arbitrarily handed out, and the work was outsourced so many times that only three dollars were left for the actual developers. Instead of a streamlined management system, users are stuck with a heavy, badly made mess. A complete embarrassment for a national railway system.
This is clearly nepotism at its finest.
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