Leave a Review Parks Canada App
Guided tour
The guided tour is really bad, clunky and not ready for prime timeYellowcows
Developer Response
Hi Yellowcows, Thank you for your feedback. We're sorry to hear that your experience with one of our guided tours did not meet your expectations. Could you please provide more details about which tour you took? This will help us address the issues and improve our service. We appreciate your input and look forward to making things better.Wanted to book camping
Why can’t you book camping sites for national parks with this app? Is this just purely an information app?APC333
Developer Response
Hello and thank you for your feedback! The app does link to the online reservation service for camping, but we understand you may have been expecting a specialized service within the app. Our goal is to provide offline, easy-to-use, on-the-go access to essential planning and travel information, such as accurate driving directions, local weather, and hours of operation. Additionally, the app offers exclusive guided tours that can be enjoyed during your visit. Thank you for helping us make the Parks Canada App better.Pointless
Just go on the website. It’s a pointless app. When you click on anything it’ll just take you to the website anyway.🐐🐑🪿
Developer Response
Thanks for your feedback. The main features of our app are the self-guided tours for visiting on site, and the portability and offline access to the essential information about your destinations when on-site. Not to mention accurate driving directions and quick tips and facts. Hope this helps and that you may find these features useful when you arrive at your destination.Great App…When it works
When I can use this app, it is great. The self guided tours are wonderful. The problem is if you use the app, then attempt to use it again, all you get is a blank white screen and one word: loading. It goes on like that forever. Sometimes it takes until the next day before you can use the app again. I wish the self guided tours were available on the regular website, if this issue cannot be addressed.Show lessHairyflea
Developer Response
Hi and thanks for your review. We're really glad that you enjoyed the guided tours and appreciate your constructive feedback. The loading issue you are describing sounds like your device may have been trying to open a new section on the app. For best results we recommend opening new content for the first time while connected to a strong internet connection. We hope this helps improve your experience as we work to make this function even better in future releases.Almost… :(
Every attempt takes me to a “Page Not Found” Error 404. Really want this app to work… I’m rooting for it but it’s crap currently.AVorous
Developer Response
Hello, we're sorry to hear that you encountered this issue while using the app. A 404 error usually indicates that the page you are trying to open requires an internet connection. In the next update, we hope to change the onscreen message to better reflect this information. Thanks for using the app and for reporting this issue.Requires location sharing to see map
I can’t get over the location requirement to browse the map. Why should you need to know exactly where I am (down to neighborhood) in order to plan my trip in another province? Why would a public agency not allow us to just get information about our parks system that we have paid for?
Could not get past this requirement to use any desired app features. Will eagerly re-review once fixed.Show lessRoger LL
Developer Response
Hello Roger. The location services feature of the app is optional. Once you select "do not allow" the app to see your location, the maps will be visible but without your location pin. We hope that this helps resolve your issue.Please restore “save my trip” and offline mode
I had started using this app to save my upcoming trip to Western Canada. After the update my app data for the trip disappeared, I can’t favorite parks anymore, and I can’t save my trip offline.
I like the content but it is a bit slow to load certain pages. It seems like this is now an app viewer for web content. My understanding is that some parks have limited cellular so having an organized trip with offline content would have been very useful. I will need to rely on ebooks and other apps now to reference my trip.Show lessspullum
Pointless app
Useless app, that redirects you to the awful website. If only parks Canada’s site was like Québec’s SEPAC site.buda78
Bring back the trails map!
I used to use this app all the time to choose trails for our family while in various parks, as it used to be super easy and I could do it quickly. Now that that feature is gone, I can’t think of any other reason why I’d need the app, if all it’s ever going to do is take me to the website. Please bring the trails map back!!Show lessSmook5
Map inaccurate 06/08/21
You still need to update some of the pins on the map. Some are missing and last I checked “Beaver Pond” was not a National Park.Calgary Derek
