Guided tour
Response from developer
Hi Yellowcows, Thank you for your feedback. We're sorry to hear that your experience with one of our guided tours did not meet your expectations. Could you please provide more details about which tour you took? This will help us address the issues and improve our service. We appreciate your input and look forward to making things better.
Wanted to book camping
Response from developer
Hello and thank you for your feedback! The app does link to the online reservation service for camping, but we understand you may have been expecting a specialized service within the app. Our goal is to provide offline, easy-to-use, on-the-go access to essential planning and travel information, such as accurate driving directions, local weather, and hours of operation. Additionally, the app offers exclusive guided tours that can be enjoyed during your visit. Thank you for helping us make the Parks Canada App better.
Pointless
Response from developer
Thanks for your feedback. The main features of our app are the self-guided tours for visiting on site, and the portability and offline access to the essential information about your destinations when on-site. Not to mention accurate driving directions and quick tips and facts. Hope this helps and that you may find these features useful when you arrive at your destination.
Great App…When it works
Response from developer
Hi and thanks for your review. We're really glad that you enjoyed the guided tours and appreciate your constructive feedback. The loading issue you are describing sounds like your device may have been trying to open a new section on the app. For best results we recommend opening new content for the first time while connected to a strong internet connection. We hope this helps improve your experience as we work to make this function even better in future releases.
Almost… :(
Response from developer
Hello, we're sorry to hear that you encountered this issue while using the app. A 404 error usually indicates that the page you are trying to open requires an internet connection. In the next update, we hope to change the onscreen message to better reflect this information. Thanks for using the app and for reporting this issue.
Requires location sharing to see map
Could not get past this requirement to use any desired app features. Will eagerly re-review once fixed.
Response from developer
Hello Roger. The location services feature of the app is optional. Once you select "do not allow" the app to see your location, the maps will be visible but without your location pin. We hope that this helps resolve your issue.
Please restore “save my trip” and offline mode
I like the content but it is a bit slow to load certain pages. It seems like this is now an app viewer for web content. My understanding is that some parks have limited cellular so having an organized trip with offline content would have been very useful. I will need to rely on ebooks and other apps now to reference my trip.
