Leave a Review Remita
Bad app
It’s a very bad app, no customer service, they will deduct your money and no payment will reflect, the application, their website and services are just waste of time, BEWARE DONT DEAL WITH THEMsekfpaud002
Developer Response
Hello. Sincere apologies for your unpleasant experience. Would you mind telling us more about this transaction? Please reach out to us by sending an email to support@remita.net or calling our customer service on +234-1-6367000.No customer support!
Absolutely no customer support! Apple should pull such poorly supported apps from their store.
My app has been locked for days, I call the helpline, it rings then cuts, when I get through I waste my time on the queue then it cuts! I chat with support and before I can say a word the chat crashes, when I email, no response for 2 days and still waiting! Can I give a worse review ? What a shambolic mess!Show lessOwenzo
APP DOES NOT SEND RECEIPT
Please kindly ensure the app is able to send receipts to emails or to printers directly. The app does not give me the option of sending my receipt to a printer or any email. I am not able to send my transaction receipt to any email from the app.Hash Bee
Developer Response
Thanks Hash Bee. Your feedback is noted and would be considered in our features backlog. In the meantime, you could use the resend receipt/invoice menu available on www.remita.netShame.
No where to log in, perhaps hidden. I make us of Desktop version daily for official purposes, been doing this for years. I felt I should try the mobile version to ease my job but could not even find where to log in as an existing user. Nigeria is better than this, it is rather unfortunate and unpleasant that this kind of app can be released without proper UAT.
I am not sure it can be improved considering no step has been taken by promoters to fix issues raised by other reviews of 3years ago I can read here.Show lessTitus Osikoya
Developer Response
Thanks for the very valuable feedback, Titus. Of course we have a login screen. That's about the first functional page while setting up your app (after accepting our Ts & Cs). As can be seen on this screenshot referenced here https://bit.ly/3irzaig , the 3rd screen during setup has an option for 'Sign up or login'. After you've entered your email for login; if you have an existing profile/profiles on Remita, the app automatically onboards them and requests that you simply provide your password to gain access to the profile/profiles. Subsequently, login into the app is as simple as a one touch fingerprint or facial scan from your device. Also note that the app has undergone several iterations mostly based on user feedback such as yours. In fact the most recent iteration was last month on the 15th of December 2020, as can be verified on app store. We take our quality of service very seriously and all our application undergo stringent scrutiny and usability tests before being released to the public. Your feedback is well noted and we will continue to improve so as to serve you better.App keep closing
App keel closing on my phoneyomsssssssss
Developer Response
Hi Yoms, What version of iOS is running on your phone? Try uninstalling and reinstalling the app. If the issue persists, kindly send us an email to support@remita.net or you could call +23416367000. Sorry for the inconveniences this might have caused you.Awefully slow
This app was clearly rushed. Can you guys do a proper test on all the functionality it boasts of????!!! Can’t seem to do ANYTHING with it.David Ade
Can't send email
It is good app but after one has seen his receipt, he cannot send that copy to email from the inbuilt send to email button. It always gives unknown error.
One needs to be able to print receipts from the app.
Pay Slip is also given unknown errorToomann
Developer Response
Hi Toomann, We are happy to announce that you can now print receipts from the app. There's a report feature on the app from which you can view your transaction history with accompanying receipts, directly in PDF. You could send this to your printer from your phone to print out your receipts. Kindly update your app on the store to enjoy this and other exciting features. Regards.Cannot add bank account
Having challenges adding bank accounts. It hangs and closes app. Kindly reviewTosinbobo
Groundbreaking Features
The remita app seems to be one of the best in the Nigerian Fintech space right now.
Guys check it out.Freshboya85
Not connecting
Please this Application is not working. Its response it "Sever not available for a free days now. Please rectify. Thank you.Aghayere
