Leave a Review Agrio
Pop up cancer
Seems like if you don’t do the premium membership, you’re bombarded with ads. User experience is terrible and staggered by the popups.
Also, you don’t seem to get an option to disagree with a “diagnosis”. I definitely don’t have bugs on my plant.Tru Mello
Developer Response
We are sorry to read this review. Ads is our way to keep the app free for everyone. We try to keep the rate low, one Ad is being displayed from the moment you opened the app to the moment you received a diagnosis. This Ad is presented when you wait for the image to finish processing. Having said that we understand that it might have a negative impact on your experience. We would like to better understand your complains. I will appreciate it if you can email me at jessica@saillog.coDidn’t find it helpful
I downloaded this app in hopes it would help me diagnose several plant issues. I wanted to try it first, and so I used a free version. None of my questions were answered. I posted several pictures of my plants in the community section, and neither the “experts” nor members of the community have responded.
I see once in a while an expert would respond to someone else’s post. I bet that’s because that person paid for the app. Regardless, it seems a bit odd that only some posts are being responded to and the majority are being ignored.Show lessMIS303
Developer Response
Hello, thank you for taking the time to write a review. We are sorry to read that you didn’t get the help that you need. The app provides unlimited identifications for free that are based on our artificial intelligence solution. The AI improves all the time and we are able to add plants, and plants’ problems on a daily basis. For large number of plants we already provide a very good solution and in the long run this is how we plan to support the ever growing community of users and plants and problems diversity. Unfortunately the experts cannot answer all the questions due to limit of time, and therefore we expect users that want a human expert advice to subscribe. This is the only way in which we can provide a human assistance in a sustainable way. It is explained in the on-boarding page. The community is growing and we are providing with tools that we hope can help with easy communication inside the community. When the symptoms are clear we see good response rate from the community. We encourage you to try to upload several images that show the problem. If you can email us with your username we can try to provide more feedback and try to see what went wrong. We hope to see you again in the future.Great app experience
I had a very sick plan and was worried about the health so I download the app and posted a comment to see if anybody would respond. The company stepped in and responded on behalf of the community which was super helpful.Rydog12061206
Developer Response
Thank you! we are happy to hear this great feedback.App only works half way
Would be a great app but many features do not work.olliecakes12345
Developer Response
Hello, thank you for taking the time to write a review. We will be happy to hear from you which of the features didn't work for you. Please email us to info@saillog.co with a more detailed description and we will be happy to assist and take into consideration in future versions of the app.Got to have this!
I just downloaded the app on my iPhone. It is very helpful in identifying prevention of insects and pest infestations. It is fast and very useable on a phone. I tend to use an iPad, but find it too cumbersome to take to the garden. This is fantastic and has already helped me develop plans to safe guard my garden. I have used other apps, but usually must wait to get answers or solutions to problems. I’m excited to use the photo submission to identify my problems.
ThanksShow lessalbiggy67
Developer Response
Thank you! we are happy to read that you like Agrio. We thrive to improve it and introduce new features that will serve the community of our users. Please feel free to write to us at info@saillog.co if you think that something can improve your experience with our solution.Knowledgable and quick!
I was trying to find answers to my plant problems on google for hours! Submitted pictures and they responded within minutes. You guys rock!daniw234
Developer Response
Thank you! we are happy to hear this great feedback.The Worse App EVER‼️
1. It did not diagnosis my plant
2. It has been EXTREMELY DIFFICULT to cancel my subscriptionMeeesch
Developer Response
Hello, we apologize for the bad experience. Just to clarify the intention of the app is to assist you with plant protection and not to identify plants. Subscription cancellation is done via the app store as any other app. Please email us at info@saillog.co if any further assistance is needed.Not good.
No help whatsoever.Lelanie007
Developer Response
Hello, we sorry that you didnt find what you were looking for. Please email us at info@saillog.co and help us to understand what went wrong.brilliant!!
great app although i do wish we could directly reply to comments if we needed to ask further questions.MayM95
Developer Response
Hello, thank you for the feedback. We will be happy to hear more about the request as it is not clear to us. Please email us at info@saillog.co to help us improve the service.Glitchy app
App freezes and glitches up randomly. Also failed to identify disease cause on capsicum. Navigation/flow of app isn’t the best experience either. Attempts to push you into an expensive subscription during setup and hides the button to exit it. Not recommended.geoffreysau
