Infor MFS

Business

Productivity

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Details about Infor MFS

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

July 6, 2017
October 1, 2024
10.0+
4+
24.55MB
iPhone, iPad, iPod
American English

Developer of Infor MFS

infor Global Solutions (Michigan), Inc.

⭐️0 / 5

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📼9 scs

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📦w/o updates

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🗣❌ unsupported

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Description
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Version History of Infor MFS

161100.7

February 26, 2021

This version contains general corrections and enhancements. For more information, please refer to Infor Knowledge Base Article 2170675

161100.6

December 18, 2020

This version contains general corrections and new features. Please refer to MFS release notes for full feature list.

161100.4.1

September 22, 2020

This version contains general corrections.

161100.3.1

June 23, 2020

This version contains general corrections.

161100.2.1

June 4, 2020

The new Infor MFS app is an incremental update with general corrections and stability enhancements. This version also includes enhancements on Service History

16.1.1

June 7, 2019

May 2019 The new Infor MFS app is an incremental update with general corrections and stability enhancements. This version introduces the following enhancements: Multi-select actions on Service Assignments, Support for consolidated Facility, Viewing of As Built Structure, Cause of breakdown information in Service Error Report and Support for color themes and company logos. October 2018 Major bug fixes and optimizations. July 2018 This version contains general corrections and enhancements May 2018 Infor Mobility for Field Service incorporates the following enhancements: Item Search enhancement for faster item look up, Purchase order and distribution order management, Reporting time for other technicians, Support for video attachments, Support for single sign-on to Infor Operating Service Updated Assignment Transaction Handling and Flow, New offline toggle for MFS mobile application

15.8.5

October 23, 2018

October 2018 Major bug fixes and optimizations. July 2018 This version contains general corrections and enhancements May 2018 Infor Mobility for Field Service incorporates the following enhancements: Item Search enhancement for faster item look up, Purchase order and distribution order management, Reporting time for other technicians, Support for video attachments, Support for single sign-on to Infor Operating Service Updated Assignment Transaction Handling and Flow, New offline toggle for MFS mobile application

15.8.4004

July 19, 2018

July 2018 This version contains general corrections and enhancements May 2018 Infor Mobility for Field Service incorporates the following enhancements: Item Search enhancement for faster item look up, Purchase order and distribution order management, Reporting time for other technicians, Support for video attachments, Support for single sign-on to Infor Operating Service Updated Assignment Transaction Handling and Flow, New offline toggle for MFS mobile application

15.8.4

May 24, 2018

Infor Mobility for Field Service incorporates the following enhancements: Item Search enhancement for faster item look up, Purchase order and distribution order management, Reporting time for other technicians, Support for video attachments, Support for single sign-on to Infor Operating Service Updated Assignment Transaction Handling and Flow, New offline toggle for MFS mobile application

1.0

July 6, 2017

Price History of Infor MFS

Description of Infor MFS

Infor Mobility for Field Service is an advanced mobility solution designed to streamline the work of field service technicians. The solution is tightly integrated into Infor M3 and can be used in both online mode while connected to a network or in offline mode where connectivity is not available or not permitted. Infor Mobility for Field Service allows the technician to pick up assignments on their mobile device and then set various statuses throughout the life of the assignment. Checklists can be attached to the assignment and used, for example, as pre-start safety checks. Infor Mobility for Field Service provides information on spare parts requirements for the job, and in addition, allows parts to be issued from their van stock, requested from the main warehouse, or purchased with delivery options to various locations. The technician’s labor time can be reported along with any miscellaneous costs such as hotels or meal costs. The equipment’s meter readings can be collected and used to reschedule future maintenance on the equipment, as well as to provide the basis for customer billing. A service error report can be created detailing the cause of the equipment problem, and detail how it was repaired. During closure of the assignment, the technician can capture the customer’s signature and comments and sign off on the assignment. Infor Mobility for Field Service also supports two-way integration to the Infor Document Management solution, allowing electronic messages to be sent to and from the technician’s device (useful in cases such as equipment damage) and automatically transferred back to the Infor M3 ERP solution.

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