Voice Memos yes; Live not so much
I really liked this app and used it to transcribe Voice Memos. Speaker identification is pretty accurate as most of the transcription. Expensive compared to other apps at $6/hr. Doesn’t edit out the “uhms” and “uhs.”
I switched to live transcription ($15 monthly fee, unlimited) only to find a significant drop in accuracy even dropping several words in sentences. Also there was no speaker identification in live and it’s segmented into 15 second intervals with a period at every 15 sec mark which meant lots of editing. On the positive side it did edit out the “uhms” and “uhs.
Additionally, customer service response time was slow, waiting several days to get a response. Ultimately, I canceled the service.
I switched to live transcription ($15 monthly fee, unlimited) only to find a significant drop in accuracy even dropping several words in sentences. Also there was no speaker identification in live and it’s segmented into 15 second intervals with a period at every 15 sec mark which meant lots of editing. On the positive side it did edit out the “uhms” and “uhs.
Additionally, customer service response time was slow, waiting several days to get a response. Ultimately, I canceled the service.
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Very bad
Paid for a month and I can’t get it to your at all.
Better than others, but still frustrating
I downloaded this app because I needed to do interviews in French (I’m a native English speaker) and I wanted to make sure I didn’t miss any important pieces of info. I bought the “10 hours” package rather than the subscription, because it fit my needs.
I found that the transcripts were sometimes completely bizarre in translations, but they were good enough that I knew what part of the interview they were in and I could listen to the clip. But the translations were bad enough it wasn’t worthwhile downloading the transcripts so I could copy/paste the responses into my interview guide, which had been my original plan. It was also really irritating that you can’t rename the recording (eg “Person A”) because I was doing 5 interviews in a day, so time stamps are only sort of helpful.
It is supposed to work offline, but on many occasions it couldn’t recognize I had credit remaining (so wouldn’t work) even if I had checked that the credit was recognized (eg, I check the balance is there when I am at the hotel, all good, it is supposed to “remember” the balance when I go offline. 30mins later at the first interview, it says I have zero credit. Grrrr….) Sometimes it worked, sometimes it didn’t…
I found that the transcripts were sometimes completely bizarre in translations, but they were good enough that I knew what part of the interview they were in and I could listen to the clip. But the translations were bad enough it wasn’t worthwhile downloading the transcripts so I could copy/paste the responses into my interview guide, which had been my original plan. It was also really irritating that you can’t rename the recording (eg “Person A”) because I was doing 5 interviews in a day, so time stamps are only sort of helpful.
It is supposed to work offline, but on many occasions it couldn’t recognize I had credit remaining (so wouldn’t work) even if I had checked that the credit was recognized (eg, I check the balance is there when I am at the hotel, all good, it is supposed to “remember” the balance when I go offline. 30mins later at the first interview, it says I have zero credit. Grrrr….) Sometimes it worked, sometimes it didn’t…
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