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ServiceMax Field Service App

ServiceMax Field Service App

⭐️2.4 / 5
Rating
🙌22
Ratings
📼0 sc
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📦~ in 1 month
Updates frequency
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All Versions of ServiceMax Field Service App

3.13.5

December 14, 2023

This release included library upgrades and internal defect fixes.

3.13.4

October 27, 2023

056107: The child lines created in FSA were not synced to the server when multi-source mapping was configured for an SFM.
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3.13.3

September 29, 2023

056678: The Data Validation Rule did not work as expected in the FSA as boolean values were incorrectly converted to string. 056340: The DateTime field did not display the user-selected values on the UI as an empty string revoked the user-selected values.
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3.13.2

July 13, 2023

Defect Fixed: 055353: The Start DateTime and End DateTime fields did not render values on the UI when the Work Order was debriefed. This issue was specific to iOS version 16.4. 055414: The orientation became unresponsive in the landscape mode when the user added the signature on the Output Document and clicked Done. This issue was specific to iOS version 16.4. 055588: The lookup filter with advanced search did not work as expected.
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3.13.1

January 27, 2023

Defect Fixed: The ".value" in the picklist and multi-picklist field APIs were not supported on FSA.
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3.13.0

December 15, 2022

Defect Fixed: 053317: When the user moved the Work Order to On Hold and rescheduled it to a future date, post data sync the related Work Detail lines were not downloaded. 053399: The user could not access an external app from FSA due to an exception in the DataAccess API flow. 052993: The SFM event's Start DateTime and End DateTime were blank post-data sync, even though the values were edited and saved.
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3.12.4

October 28, 2022

Defect Fixed: 052993: The Start DateTime and End DateTime fields on the event were blank after the app was upgraded. 053435: The Lookup field did not display any results when the app was offline. The lookup criteria had spaces due to which the lookup criteria failed, and the records were not downloaded. 053524: The Lookup field worked in all other versions of the app except version 3.12.3. The lookup criteria had spaces due to which the lookup criteria failed, and the records were not downloaded.
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3.12.3

September 30, 2022

Defect Fixed: 051983: The Output Document generated on FSA was renamed but the server was not updated successfully with the renamed filename. After smart sync, the document on the server was reverted to its original name. 052449: The time overlapping error message did not disappear on the SFM even after the Start DateTime and End DateTime on the Work Detail lines were modified. 052684: In the Work Order debrief, the Software Version Update lookup field was configured with lookup criteria. The lookup criteria had spaces due to which the lookup criteria failed, and the Software version records were not downloaded.
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3.12.2

August 27, 2022

Defect Fixed: 052449: The time overlapping error message did not disappear on the SFM even after the Start DateTime and End DateTime on the Work Detail lines were modified.
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3.12.1

July 29, 2022

Defect Fixed: 050343,050677: The Output Document was generated as an HTML and PNG file instead of a PDF file. 050914: The Work Order lines copied using the Copy Line Item feature were not synchronized to the server. 051267: The Work Order line copied using the Copy Line Item feature was not saved. This was because the Time field in the extended edit screen was uneditable. 051983: The Attachments renamed on the server were stuck in the Downloading state due to issues with Data Sync.
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Price History of ServiceMax Field Service App

Description of ServiceMax Field Service App

Field Service App for iPad is the next generation mobile app for Field Service Management in the enterprise. More than just a calendar and task list, the Field Service App for iPad empowers engineers and technicians with everything they need to show up on time, stay productive, speed time-to-invoice and improve customer experience. It delivers an enhanced field-ready design that works offline and takes advantage of the native capabilities, larger screen and greater power of the iPad.   Features • Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts and more • Multiple calendar views of work orders, long-term projects and tasks can dynamically changed for self-scheduling • One-touch communication and hands-free GPS navigation offer quick access to job information • ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track • Create template driven checklists for standardized inspections, safety checks, diagnostics and more • Troubleshooting gives expert access to product documents, videos and social collaboration • Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more • Real-time, automated pricing validates entitlements for accurate time and materials estimations • Add attachments so engineers can easily capture and share photos/video taken at the customer site, email service reports, or contracts • Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site • The ServiceMax Installed Base App (ProductIQ) delivers connected device details for technician visibility and records in-field activities.** • Intuitive field-ready design features large targets, fewer clicks, time-saving formula fields and data validation • Advanced data validation during data entry ensures data integrity even if connectivity is not available • Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios • Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access
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ServiceMax Field Service App: FAQ

Is ServiceMax Field Service App iPad-friendly?

Yes, the ServiceMax Field Service App app is compatible with iPads.
ServiceMax Inc is the developer of the ServiceMax Field Service App app.
Your iOS device should have iOS 10.0 or later installed to run the app.
Users have given ServiceMax Field Service App a middling rating of 2.4 out of 5.
Business Is The Primary Genre Of The Servicemax Field Service App App.
3.13.5 is the newly released version of the ServiceMax Field Service App app.
ServiceMax Field Service App’s most recent update was on July 8, 2024.
The app first launched on February 5, 2023.
Safe for children to use, no mature themes or inappropriate content.
ServiceMax Field Service App currently features the following languages: English, French, German and 5 more.
Unfortunately, ServiceMax Field Service App is not on Apple Arcade.
Unfortunately, in-app purchases are not part of ServiceMax Field Service App.
Unfortunately, ServiceMax Field Service App is not tailored for compatibility with Apple Vision Pro.

Screenshot of ServiceMax Field Service App

ipad

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Reviews of ServiceMax Field Service App

  • Worst app I’ve ever downloaded

    App continually freezes and has repeated issues. Problems addressed slowly, if ever at all. The only app I’ve ever downloaded that periodically has to be deleted and then reinstalled. Avoid at all costs, if possible!
  • Data sync is slow

    Data Sync is very slow, it hangs up all the time with latest version.
  • Data sync hangs

    Data sync still hangs in version 3.7.2.