Account lost
I have an issue with lost user/data and don’t really want to start from scratch !!
I’ve have sent multiple emails
Response from developer
Sir, do not send emails as we do not have email support. We have created a new way for you to contact in-game support directly, by clicking on the Chat icon (Android version)/Contact Us button (iOS version) inside our FAQ articles. You will be directed to an answer by the in-game support. There you can send a screenshot of the problem too. Best regards
Great Game
Response from developer
Thank you for sharing your issue with us. We have created a new way for you to contact in-game support directly, by clicking on the Chat icon (Android version)/Contact Us button (iOS version) inside our FAQ articles. You will be directed to an answer by the in-game support. There you can send a screenshot of the problem too. If you cannot launch the game, please email mwa@tinybytes.com. Best regards
If you want to be blown up every few seconds try this game
Response from developer
Hello, thank you for your feedback. We always make sure this game gives equal progression opportunities to all kinds of players. We also have a fair matchmaking system based on Combat Strength which takes into account many factors like upgrades, tier, skills and many more. Best regards
Hackers
Developers !!!!! You need to sort this out, there’s no point anyone playing with these odds against them, less players, less income for yous !!!!! Do your maths and make the game fair for all AGAIN……
Response from developer
Hello, thank you very much for giving us your opinion. Please remember to use the reporting button, so you can immediately report the player to the corresponding team. Also you can mute players from chat in order to receive no messages from them in 6 months. Best regards
pays more wins more
Response from developer
Hello, thank you for your feedback. Please note there are plenty of ways to get free Gold in the game, like Battle Rewards, Level Up Rewards, Alliance Wars, Rewarded Videos and Special Events. Best regards
Horribly Imbalanced
Response from developer
Hello, thank you for your feedback. We always make sure this game gives equal progression opportunities to all kinds of players. We also have a fair matchmaking system based on Combat Strength which takes into account many factors like upgrades, tier, skills and many more. Best regards
Lost sound with new upgrade
Response from developer
Thank you for sharing your issue with us. We have created a new way for you to contact in-game support directly, by clicking on the Chat icon (Android version)/Contact Us button (iOS version) inside our FAQ articles. You will be directed to an answer by the in-game support. There you can send a screenshot of the problem too. If you cannot launch the game, please email mwa@tinybytes.com. Best regards
NEEDS MAJOR IMPROVEMENTS Worse customer support ever 🤦♂️🤐
THE FREE GOLD FOR WATCHING ADVERTS NEVER THE SAME AS NUMBER/NEVER AT SAME TIME Tuesday 19 gold Sunday 16 gold Friday 20 …depends sometimes you might get 22 (if you’re lucky)but they’re never reliable/AND MANY MANY ERRORS & GLITCHES WHICH THE DEVELOPERS HAVE NO INTEREST TO TO FIX …THEY ONLY WANT YOUR MONEY and if you dare to ask them to help you get a copy paste useless response with stuff you already know …so YEAH I WOULDN’T RECOMMEND UNLESS YOU'RE WEALTHY AND HAVE STRONG MENTAL HEALTH PATIENCE AND YOU’VE NOTHING ELSE TO DO .
Response from developer
Hello, thank you for the feedback. The team has received your complete feedback and tried to send you the steps to follow in each situation. We have helped several players in the past, who have reported various problems that we have happily resolved. If you still have some issues in-game, please contact us via customer support so we can check them asap. But you need to u8nderstand that changes take time and the team is constantly improving the game in every update.
Massive Warfare
I’m hooked!
Response from developer
Hello! Thank you for your positive feedback! We are pleased that you are satisfied with the game!
Game being ruined
Response from developer
Hello, thank you very much for giving us your opinion. Please remember to use the reporting button, so you can immediately report the player to the corresponding team.