Leave a Review WellTrack Boost
Not user-friendly
This has to be the least user-friendly app I have ever used. Typing lags. The interface is constantly glitching or not allowing me to exit. I am logged out every week, and logging back in is a nightmare. I like the way logging works and the videos. I have free access through my educational institution, so I can’t complain too much.Show lessDeveloper Response
Bummed to hear about your experience. Please reach out to support@welltrack.com so we can help troubleshoot. Thanks!Good, Can Be Much Better
I have used this app for one week, and although there are not many issues, there are two significant issues. The first is the opening survey, in which the user is asked to identify their gender. The first three options show “man,” “woman,” and “transgender.” Transgender is absolutely not a separate gender from cisgender.
The second issue is the interface during mood-checks. I use an iPad 7th Gen, not the newest but definitely not outdated. The mood check is done in a floating window, and I can’t see the full window at any point. Swiping to center the smiley results in scrolling to the following page in the check.
Criticisms aside, this app provides some good resources and is very well catered to the UIUC student body and faculty. Will continue using and hope to see improvements made.Show lessDeveloper Response
Thank you for sharing your experiences and we appreciate the feedback. We reviewed our gender identity options to make sure we are in offering affirming and welcoming identifiers for anyone. The gender options have now been updated. If you haven't been in the app in a while, give it another try. We've made significant upgrades in the last year.Thought it was something that would help me be useful but when you have to pay for it, never mind
Will not be using this app. It’s ridiculous that you have to pay for it .