Leave a Review Numero
A great choice for the second number.
Recently I need a second number for personal purpose. After searching on Google, I selected Numero instead of google voice or talkatone though it need to spend some money. One of the reason is customer service is really good. GV and Talkatone won't reply back rapidly, but Numero never disappointed me. I'll keep using. I haven't used it to make a phone call to my friend yet, so I may come back later to tell more about my experience.Show lessUzumakiMie
Developer Response
Dear, thank you very much for your rating and feedback. We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know by contacting us through the Support Center, We are working hard to get all our valuable clients satisfied! Regards, Numero eSIM TeamMy honest review
I've been using the Numera app for a while now, and it has been a game-changer for managing my finances. The app is thoughtfully designed and offers a range of features that make it both practical and enjoyable to use. The interface is sleek and easy to navigate, which makes the whole experience smooth and straightforward, even for beginners. The performance is reliable, providing accurate calculations that help with budgeting, tracking expenses, and achieving financial goals. One of the standout aspects of Numera is its customization options. The app allows you to set personalized financial goals, choose your preferred currency, and create custom categories for your expenses, which really makes it adaptable to individual needs. Security is another area where Numera excels. The app uses advanced encryption and regularly updates its security protocols, ensuring that all user data is protected and secure. The synchronization feature is also impressive, allowing for real-time updates across multiple devices. This is perfect for staying on top of finances, whether you're on your phone, tablet, or computer. Overall, Numera is a fantastic tool for anyone looking to manage their finances more effectively. It combines a user-friendly interface, customizable features, strong security, and seamless synchronization to offer a comprehensive financial management solution. Highly recommended!Show lessYasin190
Developer Response
Dear, thank you very much for your rating and feedback. We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know by contacting us through the Support Center, We are working hard to get all our valuable clients satisfied! Regards, Numero eSIM TeamCharge issues, lot of spam message
Numero is charging subscription fee but they remove the number. Justification: subscription fee did not arrived in time. However on Apple wallet is enough credit and they charge. Because of this situationI lost a phone number and does not give relaxed feeling that am I available on the paid phone number or not.
It is a standard and frequent task to open a ticket and request to recover my number.
The call quality - using Hungarian trunk - is poor. 100% that the issue is the bandwidth.
Lot of spam coming. I dont know is it nature of the service. No chance to filter out like in iMessage or configure that my contacts can call or send SMS. Somtimes spams or calls are coming at night.Show lesskispaci
Developer Response
Dear, Sorry to hear that, but please note that all the payment passes through the store and if you have a success payment the number will renewed automatically. and note that you can renew the number from your credit once for a long period, please note that the calls from the app it mainly depends on the quality of the internet in your side. So if you have issue with call quality please try to connect with other network, For more, contact us via:support@numero.global Best regards,Professional and responsive customer service!
I haven’t gotten the phone number working yet, but so far the support team has been so communicative in verifying my documents, and has a very quick response time!
Unexpected but great customer service for an eSIM through an app.
Fairly priced at 3.99 USD for one local line is so reasonable, so I’m excited to hopefully use numero as my new telecom provider.
I also love how it’s so easy to top up data and minuets, and the small increments make it easy to not over-buy data.
Overall, I’m impressed by the professionalism and promptness of the service team and the reasonable pricing, and easy to use interface.
Shout out to Abdelrahman, Karim and Imane of the compliance department for helping me with my verification documents and stay connected!
I haven’t even made a call yet, but feel satisfied with the service!Show lessRemijis
Developer Response
Our friend, thank you for your evaluation of us and your support. We hope that we will always gain your trust. Do not forget that you can obtain a free number by collecting points from the free points center within the application. For more details, do not hesitate to contact us for any inquiry you face. We are at your service at any time. You can contact us. Through the support center directly from the application. Greetings, Numero TeamThis app is a disaster and full of flaws
This app has been a nightmare. Initially, I reported issues with not receiving phone calls, but they kept blaming it on my poor WiFi /data. Which is not true. Despite this ongoing problem, I found another app with better service and asked my new provider to transfer my number. They instructed me to request a CSR from Numuro to facilitate the transfer. However, after numerous back-and-forth messages with Numuro, the process ended without success, leaving me feeling hopeless. Now, I'm experiencing issues with not receiving messages, and although they claim to have checked the system and confirmed that messages are being received, I'm still having problems. Again kept blaming it on my poor WiFi/data. They pretend their system is perfect and blame everything on you.Show lessJean Jps
Developer Response
hello , We are sorry to hear that. Note that problems with the activation code are due to special reasons in the phone. Also check the characteristics of the number and that it receives messages. Technical support is available 24 hours a day. Some delay may occur due to pressure, but the technical support center works 24 hours a day. Please continue to contact us via email to assist you. support@numero.global or via WhatsApp: +14099953822 Best Regards,Disappointing Experience with Canadian Number Purchase
I recently purchased a virtual Canadian number with a local calling package through Numero eSIM to be able to connect with a Canadian toll-free number. Unfortunately, the app misidentified my Canadian number as a US number and prompted me to buy an additional US calling package. This error has made it impossible for me to use the service as intended. Moreover, The toll-free number I needed to access is only reachable from within Canada, that’s why i purchased the Canadian Package. When I contacted customer support for assistance just an hour after purchasing, I was met with unhelpful responses. I even suggested upgrading my plan to a Canadian eSIM and offered to pay the difference, but this reasonable request was flatly refused. I am extremely disappointed with the lack of flexibility and support from Numero eSIM. I hope that this feedback prompts some improvements in their service, but for now, I would caution potential customers to think twice before using this service for similar needs.Show lessHany Fathy Mohamed
Developer Response
hello, In order to be able to call Canada in this way, you must choose to activate the number before calling and not use the real number. In any case, we apologize for any error. Contact us through support@numero.global or via whatsapp: +14099953822 Best Regards,It’s a scam
The software regularly has many bugs that makes calling difficult. The worst bug though results in in app purchases not being applied to your account so I had to purchase minutes 3 times to receive credit in my account once. Because I requested a refund for the 2 calling plans that weren’t credited to my account numero disabled my account and blocked me from their system. Customer support tells me this is their policy if you request a refund. I lost the minutes I purchased as well as a number I had paid for for a year. I volunteer in a war zone and urgently need the ability to occasionally make international calls and have the number I purchased. I suggest not doing business with this company.Show lessArco6789
Developer Response
Greetings, Thank you for bringing this to our attention. and we apologize for any inconvenience this may cause We aim for all our users' satisfaction and we would love to work together with you in fixing this.But this is not a support center. How can we help you without verifying your account? Please send us an e-mail at: support@numero.global or Via Whatsapp +14099953822 at your earliest convenience quoting this review so we can help you. We care about ensuring that you receive the expected service, so please contact us.A Five-Star Experience from Start to Finish!
I can confidently say that Numero app is the epitome of excellence in their field. When I encountered an issue with my number, their customer support team proved to be exceptionally helpful and friendly. They promptly addressed my concerns and swiftly facilitated a change of my number without any hassle. It's not just about the flawless service; it's about the human touch they bring to it. The seamless experience coupled with their outstanding customer service deserves nothing less than five stars. Kudos to the Numero team for setting the standard high!Show lessVictory Elias
Developer Response
Dear, we are honored that you enjoy our service. Thank you so much for rating and support. If you have any questions, feel free to contact us. You can find us directly from the app through the support center or through support@numero.global. Regards, Numero eSIM TeamPerfect app
I've had an exceptional experience using the Numero app, both in terms of the services it offers and the support team's responsiveness. The app's functionality seamlessly integrates into my daily routine, providing me with invaluable assistance when I need it the most. What truly sets Numero apart, however, is their customer support team. Their swift and helpful responses have significantly enhanced my user experience, making it clear that customer satisfaction is their top priority. Highly recommended for anyone looking for an app that combines excellent service with outstanding support.Show lessAmirNoxik
Developer Response
Dear, we are honored that you enjoy our service. Thank you so much for rating and support. If you have any questions, feel free to contact us. You can find us directly from the app through the support center or through support@numero.global. Regards, Numero eSIM TeamSCAM! Do NOT install!
Update after the response from the developer.======
I stand by my review. I’d give 0 stars if possible. The app is a scam. Worst customer experience I’ve ever had. They just keep copy-pasting the same thing over and over because they barely speak English. And the response from the developers is always to blame the users! It’s always the users’ fault according to them. In short, the only way to “cancel” a subscription is by removing the card from the Apple account, which is obviously preposterous. Steer clear from this one!
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Do NOT use this service! It’s a scam! There is no option to cancel a subscription on the app and the instructions on the website don’t work. What a ripoff!Show lessCcccmadddh
Developer Response
Dearest, we are sad by your review, while we are working 24\7 to help our dear clients and answer their inquiries. Especially since canceling the subscription are steps on your part. If you contact us, we will provide you with the appropriate support to cancel your subscription.Please contact us through: support@numero.global And provide us with your account details in order to provide you with an immediate solution
