Roop User Reviews

Top reviews

Does not account for scars at all

For those of us that have sensitive skin and scaring from previous breakouts or eczema rashes, it will not detect it correctly. It will count random things as acne vulgaris when it may just be a red mark or irritation. Right now I have one zit and a mass of scars but it said I have 14 zits and counted the end of my nose as a zit. The only use for this app is taking pictures to track acne but the detection feature and skincare plan are not good. There’s not even a place to fill out other skin conditions such as eczema, angular Chelitis scars, burn scars, and freckles. This app is misleading and it’s important for people to know that burns and scars are not acne and they require a different type of treatment. Developers- you should let people do an initial mark up of their face for skin conditions, what spots are scars, scabs, and irritation. Then let an AI learn through people correcting the app mistakes.
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love this but

i love this app is so so so helpful in keeping track of my acne and i use it daily, the only problem i have with it is that it’ll pick up every freckle and pore on my face when really ill have only 5 spots, and it takes me ages to edit and make the squares “not acne”, and sometimes it won’t even pick up my acne. i think giving an option where you can select your acne yourself would be such a time saver! or just any way where it can be easier to edit the photo :)
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Love it 😍 🥰

Oh my god! This is exactly what I wanted. My new fav app.

Cannot sign up

Every time I’ve tried to make an account, the app tells me I can’t do that at this time. Annoying because I can’t access a lot of this app without having an account. Experience with this app would be much improved if this was fixed.

Bad

I have no acne but it says I am severe😬🤪

Pointless

this is so pointless. I have a mirror in which i can see the pimples on my face i do not need this app to tell me twice that i’m a pepperoni pizza!!!!

Response from developer

Hi there, Roop lets you track your pimples (affected area/count) and suggests you a personalized skincare, diet and lifestyle plan per your acne severity and skin type. It includes specific products and routines as well as chat with experts options as well. Please give the app a shot, it’s definitely not a mirror (more like a robo-dermatologist in your phone) ✌️ Best Regards, Roop Team

Amazing

The best app to clear bad skin. Download now!!!

Doesn’t work

It does a poor job of detecting my pimples and nothing special about the recommendations. I must say the app looks pretty but it just seems like they are more focused on marketing and looking cool than actual features that work and are useful. Would not recommend.

Amazing

I love this app I been having some problems with my acne and not knowing what two use but if u chat with them they will help u and tell u there suggestions no waiting they get the job done thanks Roop!

I’m sad now

I restored my phone from backup and now am not able to log in. I can’t reset my password nor create a new account :(

Response from developer

Hey there, sorry to hear that. The new update should work seamlessly for all our users and this shouldn’t happen. Please send us an email with your account details (Name/Email) at contact@roop.ai and we will try to help restore your account. Best Regards, Roop Team

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