ShiftCare User Reviews

Top reviews

Good but can get better

The app is very good though I wish that you please give us the option of using google maps instead of redirecting me to Apple Maps straightaway. I am using iPhone but I still find Google maps more efficient. And I hope you can add the recipient’s contact number as well. That way I don’t have to keep on checking the previous application called Sling that was used by my company, just to check on the contact number.
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Response from developer

Hello, I'm glad you are enjoying the app. Thank you for your feedback, if you have any concerns or need help with any of the features, you can contact our amazing support team at support@shiftcare.com

Thanks

Very easy to know everything about my clients. Great job
Tha

Response from developer

Thank you so much for the positive review!

Switch between organisation

As an employee of two organisations using same app, how can I easily switch between companies?

Response from developer

Hi Prakashova, please contact support@shiftcare.com for assistance with this. Thanks for your 5 star review!

Tha

Can’t locked in when different venues

Response from developer

Hi Tha, Thank you for taking the time to leave a review. We would love to assist you in fixing this. Can you please be a bit more specific about the issue you are having with the app? Please email support@shiftcare.com with the details and the team will get back to you.

Rostering Team

It should be included in the app where admins can use there phone to make adjustments on rostering whenever they go.
The app in just literally only for support worker platform user interface.

Shiftcare Connect

Shiftcare app is ok although it still has issues other reviewers have pointed out. Unfortunately the web login for Shiftcare Connect is completely useless on the phone! Clearly it wasn’t even a consideration when it was made! Won’t be wasting our money on it until it is greatly improved!!

Freezes up

Every time l go to into shift care it freezes up l have a iPhone XR 6. I have to then uninstall the app completely and reinstall before every shift in the App Store so lm able to clock on and also later do it all again after a shift to write my notes. Incredibly annoying and timely. I am not in favour of shift care at all.
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Couple of changes would make it five star

Issues looking at past dates to see hours worked/approved, and when I go forward to upcoming dates, I have to close the whole app to get it back to current date.

Also, if there was a way to sync work dates to google calendar this would go a long way to assisting in family planning for future events.
Otherwise, this is a clean and simple interface.
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Good app- needs some improvements

My staff find the app simple and mostly easy to use. Progress notes sometimes don’t save or save twice, and is hard to write once you write a certain amount in covers what you write so you cannot see it as you are writing.

There also needs to be more client information easily accessible upon opening the shift such as contact numbers for the client. Staff have also requested that only days that include a shift should be present upon opening the app, rather than showing empty days.
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Easy to use and easily accessible.

Shiftcare is very easy to use! All the information needed for a shift is easily seen and accessible.

Although, I have had to resort to writing my shift notes in a seperate app, and copying the notes to shiftcare, because, in the note writing section of the app, once my notes have exceeded a certain point, the keyboard covers the notes and I can’t see what I am writing, because the area is covered by the keyboard.
When I try to scroll down so I can see what I am typing, I am unable to do so, it just resets back at the top of the page.
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