Leave a Review W Box VMS1
Couldn’t playback on app IOS 16+
One of the worst mobile phone apps I’ve used. Their standard VMS app was simple and flawless . With all the negative reviews , tech support isn’t aware of any issues , despite all 1 star reviews.likes_rusty_metal
Bug report
In the ios app i cannot review any video recorded in the last 12 hrs. I have to go to the dvr which defeats the purpose
Highly regret making the purchase for this.Shuel.
Antiquated, very limiting
Not user friendly at all. Playback is near impossible. Delays like 10 seconds to go to the time and day you select if it goes there at all. Don’t try to go further back or forward. Will freeze. No matter how fast your network, live delay is 2 minutes.deck7
So Slow!
It takes minutes before W Box loads. It’s not my phone nor internet connection. My other DVR loads instantly from my phone.Monticello, MN
Needs updating
Since apple updated to iOS 14 the app doesn’t work from mobile access. Can as be updated ?pcso1
App and system are terrible
App keeps freezing and I cannot launch configuration management. System will not sync with NTP server and when it reboots it goes back to the beginning of time. I need to keep reseating cables for the POE to power a couple of cameras.
Don’t waste your money.wally-walnuts
Playback
Can’t get any playback through the app, which is very disappointing!! Can see live images no problem but to see any playback from a specific time and date is impossible I’m running the app on IOS PLEASE FIX!!!!!!!Goose_merthyr Tydfil
Disappointed
I really wish you would invest some money in the app and fix the issues of playback, live view lag/freeze and many other issues. I can’t use myself let alone sell to anyone.96378
App needs a major overhaul
I recently upgraded my nvr & cameras. I used the other (older?) VMS app. I never had an issue. It worked great, never crashed, etc... This app crashes and LAGS! I’ve only had this app for a few days, I’ll give it a little bit of time. If nothing improves, I’m going to see if there is a different app I can use with my camera brand.
Please fix this app!Show lesspcola007
Don’t buy
Remote login is impossible only working occasionally, I have to dump the app and switch the box on and off. I also have a ring device and it’s 10 times the device. Total waste of moneyThatch445
