Leave a Review Astound
App crashes… so I'm reluctant to pay
Plz fix the issues
Looks like I'm not the only oneCan’t use without premium?
I downloaded the app, and it looks great, but I can’t seem to use it at all unless I pay for premium. Can’t tell if this is just a bug? But every single aspect of the app is locked. Why even offer a free download if there isn’t even a basic version?Going around in circles
Hello, this is a response to Robin’s response to my earlier review. Robin, you suggested I send you an email via the contact us button. That’s what I did and it did not get answered. In your response, you also provided a link to contact the developer, which goes to a Facebook page that has not been updated since 2019. I would be willing to try the app with a monthly subscription. However, as noted in all my previous correspondence, there does not seem to be any way to actually get a monthly subscription.Show lessDeveloper Response
Hello, this is a followup response to your latest message. There seems to be an issue with our email forwarding that you have pointed out. Please use my personal email here for the time being: robincgreenwood@gmail.com. I also found the bug that you encountered with the selection of a monthly subscription, and will have that fixed within the next release. I'm so sorry for the inconvenience the delayed responses has caused you, and hope to make it up to you. Best, Robin --------- Thanks for your feedback! My sincere apologies that two emails seem to have gone unanswered. If you send an email to us directly from the app under “profile”, that will make sure it reaches me directly and I’ll attend to it personally asap. If you believe there was a mixup in the plan, you can also request a refund at this link: https://support.apple.com/en-us/HT204084 Thanks for your patience! Robin (Founder, CEO)