eJOY Learn English with videos User Reviews

Top reviews

Great

I have been using eJOY app and extension for 4 years

Response from developer

Thank you for supporting eJOY! We will strive to update the videos soon. If you have any questions, please message us at support@ejoylearning.com or through our EJOY English fanpage so we can assist you. Sincerely, the eJOY Team.

Bad English Chinese accent

The sound of the teacher is Chinese so you gonna learn English with bad accent I was laughing a lot when I downloaded the app I deleted it immediately:))

Response from developer

We are very sorry for your unpleasant experience. In our eJOY English app, all voiceovers are in English (such as American English, British English, etc.). You can adjust the voice settings in the app's settings. If you have any difficulties and need assistance, please contact us at support@ejoylearning.com. Best regards, eJOY Team.

Problem

I can't use the application even though I paid, can you please help?

there is a problem

I can't log into the app ?

Response from developer

Thank you for letting us know about this. We are looking into this issue and hope to resolve it promptly and accurately. Please contact us at support@ejoy-english.com so we can quickly assist you to resolve any issues as quickly as possible.

نريد حل

التطبيق لا يرتبط مع جيميل او ابل نرجو حل

Response from developer

Thank you for bringing this to our attention. We’re sorry for the inconvenience caused. Please contact us at support@ejoy-english.com so we can quickly assist you on this matter. Best regards, EJOY Team

Mic is not working

During shadowing the mic is currently not working properly so my son cannot make it to next level. Please fix it ASAP

Response from developer

Thank you for bringing this to our attention. We’re sorry for the inconvenience caused. Please contact us at support@ejoy-english.com so we can quickly assist you on this matter. Best regards, EJOY Team

Bad service

Discount twice the annual amount on my account and my app still in basic mode, it’s no make sense, bad service when you need I haven’t got a solution yet

Response from developer

I'm Nhung from eJOY team. I'm sorry to hear that. Please contact us at support@ejoy-english.com to send me about your account, I will check your account on eJOY. And if having problems, we will support you directly. I hope receive your response!!!

Perfect App

This is the best app to learning English.

Response from developer

Thanks for the lovely review!We're happy to know you found eJOY helpful. If you have any questions, don't hesitate to contact us at support@ejoy-english.com or our Facebook page EJOY English for further support. Best regards, eJOY Team

Failed to login

I can’t login. It says network error

Response from developer

Hi Vu, thank you a lot for your lovely feedback! You should check your internet connection, then you can try to login to the App. If you have any questions, don't hesitate to send a message to support@ejoy-english.com or our Facebook page EJOY English. Best regards, eJOY Team.

bug

软件不错,价格贵,咬咬牙买了两年多会员。结果三天两头视频就放不出来了😭。这个钱白花了吗?求改进

Response from developer

Dear yingtab, we're so sorry to hear that you've encountered some bad experiences with videos on the app. We'll make sure to have our development team looking into your valuable feedback. Would you mind also writing to us to explain further about the problem so that the team can troubleshoot it ASAP at support@ejoy-english.com? We would be thrilled to hear from you. Thanks for your support, eJOY Team!

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