Great
Response from developer
Thank you for supporting eJOY! We will strive to update the videos soon. If you have any questions, please message us at support@ejoylearning.com or through our EJOY English fanpage so we can assist you. Sincerely, the eJOY Team.
Bad English Chinese accent
Response from developer
We are very sorry for your unpleasant experience. In our eJOY English app, all voiceovers are in English (such as American English, British English, etc.). You can adjust the voice settings in the app's settings. If you have any difficulties and need assistance, please contact us at support@ejoylearning.com. Best regards, eJOY Team.
Problem
there is a problem
Response from developer
Thank you for letting us know about this. We are looking into this issue and hope to resolve it promptly and accurately. Please contact us at support@ejoy-english.com so we can quickly assist you to resolve any issues as quickly as possible.
نريد حل
Response from developer
Thank you for bringing this to our attention. We’re sorry for the inconvenience caused. Please contact us at support@ejoy-english.com so we can quickly assist you on this matter. Best regards, EJOY Team
Mic is not working
Response from developer
Thank you for bringing this to our attention. We’re sorry for the inconvenience caused. Please contact us at support@ejoy-english.com so we can quickly assist you on this matter. Best regards, EJOY Team
Bad service
Response from developer
I'm Nhung from eJOY team. I'm sorry to hear that. Please contact us at support@ejoy-english.com to send me about your account, I will check your account on eJOY. And if having problems, we will support you directly. I hope receive your response!!!
Perfect App
Response from developer
Thanks for the lovely review!We're happy to know you found eJOY helpful. If you have any questions, don't hesitate to contact us at support@ejoy-english.com or our Facebook page EJOY English for further support. Best regards, eJOY Team
Failed to login
Response from developer
Hi Vu, thank you a lot for your lovely feedback! You should check your internet connection, then you can try to login to the App. If you have any questions, don't hesitate to send a message to support@ejoy-english.com or our Facebook page EJOY English. Best regards, eJOY Team.
bug
Response from developer
Dear yingtab, we're so sorry to hear that you've encountered some bad experiences with videos on the app. We'll make sure to have our development team looking into your valuable feedback. Would you mind also writing to us to explain further about the problem so that the team can troubleshoot it ASAP at support@ejoy-english.com? We would be thrilled to hear from you. Thanks for your support, eJOY Team!