iTalkBB AIjia User Reviews

iTalkBB AIjia
iTalkBB AIjia
iTalk Global Communications

Top reviews

Slow response for troubleshooting and product not reliable

I contacted customer service when camera sensor stopped working and they called me back the next day, when I missed the call it takes a long time to get hold of them again. Imagine if you rely on their service and product for security protection and peace of mind.

Rubbish

This system is as bad as rubbish. It was pushed by sales and over a year it worked sporadically. Always offline.

Alkia非常好的产品

用过很多牌子,其中Dropcam用咗有八年以上,可惜给谷歌收購…
问:会否用ai这个feature 来研製一个家居智能裝置啊?

Safe

It's so safe for me when I'm not home

Horrible app and company

This app takes forever to load a playback and live feed videos

Network

No live streaming

Response from developer

Hello Lim, you can watch live video as well as history videos. Those are standard functions and can be used very easily. What do you mean by live streaming? Please call 1-877-482-5503 for assistance. Thank you.

Never use Italkbb products and their service again!

The server lag is always around 1-2 mins, and sometimes even not recording after the motion detection.

And I can’t check the playbacks frequently and the customer service just told me it’s the server problem and nothing they can do.

I signed 2 year’s contract with them, they told me even you don’t want to continue the service after 2 years, you can still use cameras only in the live mode. They are lying! You can’t use any live mode as what they promised anymore.
Show less

Response from developer

Hello Mikegodspeed, Thank you for the feedback. Network condition is an important factor that affects the playback response. For event recording, please check the settings. If all settings are good, you may consider using our second generation camera. If you only subscribed the monthly services and did not purchase the camera, we will discontinue the services including live mode if no monthly service fee is paid. In this case, we recommend that you look at our 2nd generation camera and renew the service subscription if needed. Thank you.

反應速度慢,回看又慢,總之不好。

反應速度慢,回看又慢,總之不好。

Response from developer

Dear nddukhfkhkuhd, Thank you for the feedback. Please call our service hotline 1-877-482-5503 and our technical support representative will be happy to help you check out the problem. Thank you. iTalkBB Customer Service

basic and cant even remove devices

someone stole my camera, and i cant even remove the aforementioned stolen device

Response from developer

Dear jayok113, Sorry for the problem you encountered. Please call our service hotline 1-877-482-5566 to remove the stolen device. Thank you. iTalkBB Customer Service

为什么没有通知了

为什么更新后没有推送通知了?该开的设置都开了的。请尽快修复这个问题吧!谢谢
There is no notification anymore after the update. The app is set to enable the notification already. Please fix. Thanks

Alternatives to iTalkBB AIjia