eNcounter

July 9, 2020

• The attachments now load on the Appointment Details Page. • Terms and Conditions page now displays correctly and is fully visible. • Across all mobile products, patient can successfully upload an image to the appointment details page. • Under provider search, patient can view, filter, and select from all available locations for institutions. • Across all mobile products, the hamburger menu is now visible to access. • Updated Spanish translations. • For provider, the mobile notification message for 60 minutes reminder will show correctly "You have an appointment in 60 minutes". • Mobile app now notifies the patient when they need to define their country code with appointment scheduling. • Registration button now shows clearly for account sign up process and the Registration page is better formatted. • Addressed an error displayed when uploading images to an appointment summary.

May 5, 2020

•Fixed an issue where a patient was unable to join a video call initiated by the provider •Fixed an issue where verification texts were not being sent •Fixed issue where push notifications were not being sent •Fixed issue where consult participants launched a video call and were left on a “connecting” screen

January 27, 2020

Fixed: - When a user clicks the user manual link in the menu, the manuals display. - The login screen no longer "jumps" or scrolls when logging in. New: - When patients search for providers, the complete address is shown. Temporarily Removed: - A patient can not load images when scheduling an appointment from the APP. This is removed temporarily until some technical challenges are resolved. (edited)

December 15, 2018

New in this release: - Chief Complaints Field Limits: Users are now provided with indication regarding field requirements and are shown how many additional characters they can type in free text fields on the chief complaints form. - Timezone Entry: The application is now able to determine the local timezone used by the device and update the timezone associated with the user account. - Chief Complaints Localization: Users accessing the Chief Complaints form when scheduling an appointment will be exposed to the content in their configured language. - Patient Consent Localization: Users will now be presented with consent verbiage that appears in their configured language so that they can provide informed consent to receive services on the platform. - Bug Fixes and Performance Improvements - Translation Enhancements - Updates for Automated Subscription Billing

October 10, 2018

Localization Spanish localization is now supported in the Mobile application. Users can either define their preferred language or the app will detect the default language on the device to infer a language preference. Chief Complaint Settings Enterprise administrators now have the ability to configure content that appears on the Chief Complaints form. Customize the Chief Complaint options according to your practice needs. Active Call / Lock Screen Video calls will stay active for 10 minutes of inactivity, preventing phones from defaulting to sleep mode while on an active call. Appointment List Action Items When a provider views their appointment list, a yellow background distinguishes appointments that need confirmation. Appointment Pricing Preview Users can view fees prior to scheduling an appointment to make an informed decision about service selection. Performance Enhancements and Bug Fixes

February 7, 2018