Broken!
This app used to be great for checking my Blood results used for years but sadly it’s now broken won’t let me log in any more so seems like what was a great app is now useless.
It would be 5 if it didn’t go down all the time
I’ve had this app for about 2 years now and it’s a brilliant help to keep me right with my potassium levels and haemoglobin levels as I’m on hemodialysis.
BUT. It works fine then suddenly no reports from bloods taken on dialysis. Trying to get an answer from the app admin is making me pull my hair out. I keep messaging them but they never reply.
Tried deleting the app and downloading again. Still an issue, and I’m on the latest 1.9.1 version.
BUT. It works fine then suddenly no reports from bloods taken on dialysis. Trying to get an answer from the app admin is making me pull my hair out. I keep messaging them but they never reply.
Tried deleting the app and downloading again. Still an issue, and I’m on the latest 1.9.1 version.
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Great but now no access - I can’t get in
Need help in getting in - why have I been locked out??
It’s very important that I don’t loose all the stored data, it gives me an overview of my results over several years.
If I delete current app, in order to install again, will I loose access to historical data?
It’s very important that I don’t loose all the stored data, it gives me an overview of my results over several years.
If I delete current app, in order to install again, will I loose access to historical data?
Login screen fail
Used to work except for the annnoying ‘extra security’ secret word that keeps turning itself on.
Latest update only lets you go to a Facebook login page, the patient view login button stays inactive.
Hopeless:(
Latest update only lets you go to a Facebook login page, the patient view login button stays inactive.
Hopeless:(
Love the app but Touch ID not working since update
App is brilliant - life changing! But some issues with security - Touch ID not working since last update and now have to constantly log out and in again! Great app though.
Cannot log in
I did everything as per instructions. Got into my information which was great however I’ve tried loads of times and it keeps saying error in user name or password. I’ve used the same user name for many years so I know it’s right and I made a note of my password but that keeps being rejected as well. So frustrating !
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Very useful - But...
The only quibble I have is that one cannot get the App to ‘share’ with the Apple Watch.
I have to keep referring to the iPhone ‘Health’ App if I wish to view my metrics. And yet it has a ‘share’ with the BP section of the Health App!
Please finish the job and link ALL health data available on both devices (phone AND watch)
I have to keep referring to the iPhone ‘Health’ App if I wish to view my metrics. And yet it has a ‘share’ with the BP section of the Health App!
Please finish the job and link ALL health data available on both devices (phone AND watch)
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Does not rotate to Landscape
Just downloaded this app on my IPad. Useful as contains the test results for quick reference. However does not rotate to landscape so difficult to type into.
Also I tried to save some info in the notes section but does not save.
Also I tried to save some info in the notes section but does not save.
Login issues
Great service to have. Really appreciate it. Only reason I left three stars is after the last couple of updates it takes many attempts to login, either by the password not being recognised or my Touch ID.
If that all gets resolved it’ll be a solid five star.
If that all gets resolved it’ll be a solid five star.
Good when it works
The app appears to have a life of its own. I am constantly having to delete the app and then download it again. Such a pity as when it works it’s good. Can someone please not sort out these issues?
