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Remote viewing fails on Mobile Network
Great easy set up system, I have installed loads, but lately I cannot view remotely on mobile app through my mobile network. Works fine on my wifi while at home, but whole point is to view remotely. Please fix this issue..!!Worked Well
I’ve had my camera, for about a week. Easily set up, put camera in position, everything working well. For the last couple of days, it keeps telling me, the camera is offline.
Reset to factory settings, as the information given, says. Everything ok, for a while, then again, goes offline. If I just unplug, then plug straight back in, everything’s okay, again.
Cannot get camera to stay online. Any help would be appreciated.Show lessIos15 not working
After updating to ios15 app will not connect to dvr. Just stated “connecting” in orange type. Can this be updated asap please. Now it connects but shows old cam images. Not a lot of use at presentApp no longer work on iPad
Updated and no longer works on my iPad!!!!Doesn’t load
The only way I can use this app is if I’m home other than that won’t workProblem
Since the latest reviews, I’m no longer getting thumbnail images in news. Please adviseUtter rubbish
Doesn’t allow me to create an account or log in... so it’s useless!Alarm messages not working
Playback and device adding works fine but the most important thing is that alarm messages do not work. You still get notifications that motion has been detected but can’t view the notification or view the video.Used to work but total waste of money
The App used to work fine, recordings could be seen, clear camera system. Then something changed, you can no longer look at the system using 4 or 3G. The recordings also are not being stored. Going round and round in circles with so called support, o2 blaming sannce and sannce saying it’s o2. Still waiting for it to be rectified or I will I’ll be getting a refund.Show lessNot bad
I like the app, only thing I’m finding is the alarm messages section keeps crashing the app out so can’t view them recordings