The idea and the look and feel are great, I like clean interface. It has a very clean layout and nice big buttons and text that make it easy for me to train our older drivers.
There were some big issues with trying to get logged in and with onboarding new driver accounts, but that’s been largely fixed with the updated released in September 2021.
The lingering issues I’d highlight:
- The upload time for paperwork, the processing time in my experience can easily take 10 to 20 minutes
- The ability to keep logged in on iPhone
- Inability to upload paperwork on the empty leg of a begin empty or end empty split
The second point is specific to our iPhone users, no issues on the Android side. The app should stay logged in for five days, the. log the user out after five days. But my iPhone users report it logs them out multiple times within a day. Login with Face ID (or fingerprint for older iPhones) would be a nice to have.
The third one I realize is not unique to TMW Go Driver. The trouble is the paperwork attached at the order number level, but a leg with only hook and drop events gets added at the move level, not the order level. Attaching paperwork at the leg number level would be a nice to have.
If those three points could be resolved I’d be comfortable giving this three stars. Four stars if we could add the ability for the driver to see a low res image of the paperwork they’ve uploaded. Five stars if we could get that and the ability to arrive/depart via the Go Driver app. Most of my drivers do prefer looking at kid and stop details from the app rather than from their ELD.
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Thorjr1994
SwAmPKoOLER76
RLogist
nolimitzotr
RickRubinsBeard
Nothing but dissapointed
d3d1cat3d
sloppyhoe
TayBaby2018
