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Abusive Charges
Does not matter if the charge station works or not, it charges by hours instead of electricity amount…dvczmynickname
Uncomfortable Instance Charge
I already load $40 money into the wallet, but one time when I scroll the app wallet and touched “purchase credits” button, it load another $50 instantly without my confirmation…. I had remove my card info to prevent this happening again…Great Idea Poorly Executed
It’s a fantastic idea that the EVmatch app would bridge between stations and drivers allowing you to pay. The problem is that my wallet didn’t debit for either of two transactions that I completed recently.
Also, reserving a station was easy enough, but actually acting the station seemed to operate irrespective of the reservation itself.
So I have a situation where I got two charges, was willing to pay a fair price for them, but it doesn’t look like the stations got their money. Sounds like a great deal for me but if this is true, then this won’t continue for long and the stations will be out of business to nobody’s benefit.Show lessdfergenson
Download chagepoint
The logistics on this app are horrible. You have to submit a reservation request sometimes they dont reply and half the time the stations don’t even workLog182
Major Software / Application Issues with Vacation Rental Services
One thing after another... they had me delete groups and recreate - still didn't fix it and still unable to charge as a vacation rental guest.
Now they want me to completely delete my listing and start over. No thanks - cancelled my subscription.Ora72
Coye
Always unavailable even though there’s no vehicle being charged .H.p Ish
Not acceptable and flawed app
I am a constant subscriber and user of an EV match charging station by my house which has a unit hosted off of juicebox , and I have seen other people charging off of my session where it charges my credit card in error. There are major major issues with the technology of this app and it’s development. And other major things such as it not being able to charge properly, and when I start and end the session, it doesn’t actually end it, and other people are able to charge off of my session which is extremely alarming. If this continues to happen, I will start to dispute items with the credit card company. Make sure you do not have auto replenish on because other people can just be charging off of your charging session, the app appears to not end the session when you do and the session. And it only appears that a new session has started when somebody enters a session ID. So if nobody ever ends a new session ID then it will just continue to charge off the previous one and constantly update your receipt in error, an investigation with the federal trade commission should be warranted in this circumstance due to unethical and incompetent developers and owners of this app and serviceShow lesspatrickgorski
Faulty pricing
I’m trying to become a host. The app only allows me select a percentage of profit which it must be pulling old PG&E data because the pricing per kWh I see when I look at the listing is less than what I pay. RIPEVer 123421
Terrible
Unlike other EV charging apps, it doesn’t let you know when it stops charging. Leads to a lot of guesswork.MXT2
Charger was broken - frustrating experience
First charger I pulled up to was broken but I didn’t know that until after spending some time with the app and trying to charge. This was my first experience and anew user after the whole sign up process. I wasn’t able to cancel that charge session while I counted the minutes going by - trying to charge and get to my appointment. Finally it let me start a session on another charger.Show lessESnider
Developer Response
Hi, we’re sorry you had a bad experience. Please reach out to us at support@evmatch.com so we can assist you further.
