Leave a Review Carefree Connects (BT12)
Not very friendly
Although the App is easy enough to use, some of the on screen buttons need attention. Once you have extended the awning and go to close the App, it starts to retract it, I have to click the top left menu so another window is on top of the main control then I can slide out of the App. Seems that I have to scroll the screen to access the nudge buttons. Not difficult to do a UI and test it. Look forward to an update.Show lessGary Staunton
A lot of problems
Have only had problems with app since purchasing our caravan. The only times it had worked is when we are home. One time when we went away the app wouldn’t work, and the awning lights were stuck on a minimum intensity (ie. not visible). Now the fails to detect our awning, so the light position and intensity can’t be adjusted.
A lot of work needs to be done in fixing the bugs of this app.Show lessJohn Allerton
Don’t Swipe Up to Close
If you swipe up to close it will retract the awning. Worthless.theaustinklee
App works….Till you need another app..??
When swiping up to close or change to another app the app thinks you want to extend your awning. If it’s already at full extension, it will keep pulling till it detects the excess tension. Then stop. When rolling up your awning when the wind suddenly picks up, trying to close the app will trigger the auto extension. Putting the awning back out in the wind you were trying to avoid. Luckily I’m tall and was able to grab the awning before the wind could flip it and rip it off the rv. This app will and probably already has destroyed awnings. It’s such a bad glitch it has to be on purpose.Show lessNolaChrisB72
Great awning, app needs work
Brand new Jayco caravan and awning. Same issues as others described in version 2.0.17
- closing the app triggers the awning to roll out when it’s already out.
- if you turn lights on with app they will turn off after approx 2min
- awning not found in the screen when you click top left icon. It is connected though and can operate in main screen.
Looking at other reviews it sounds like the older version worked fine. Please roll back while resolving and testing issues with v2.0.17. Thanks developers!Show lessSeige@hero
Not compatible with later phones
Worked fine on iphone 7plus. Got new XS and 12 pro and refuses to connect or work on either. This app needs an update so it works on later model phones!!!my ickname
Awful
App is a big PITA. Instructions provided by company doesn't seem to have been read by non users to aid understanding. Just leave all controls IN the trailer and skip the app!Tribblez
Not working
The app had worked the last time used, July 2020 but when trying to uses in October 2020 it did not. The remote is working but he app shows no awning connected and does not pair up. iPhone XR with iOS 14.2, in July the phone had not been updated and worked with iOS 13.(whatever number).DN514
Totally useless after last update
I extend awnings and it works. Turn lights on and they work. Then when I close the app or switch to a different app or go back to home screen the awning selected extends too far on its own. Like it’s possessed! What the heck is happening?Spudman003
Not fit for service-update on earlier review
The latest update resolved the issues I was having with the display in my iPhone 11 Pro. It’s a wee bit finicky when it comes to pairing mode for the awning. On the third attempt I was able to pair and it’s now working fine. After retracting (the third tome) I paused for about 10-ish seconds (I counted 1 Mississippi ...) and hit retract (counted to 3). And voila it appeared on my phone! After pairing, the app is working great. The settings I added from a different phone are there and it does exactly what you would expect. Thanks for the fix! 👍🏻
Original review- I have iPhone 11 Pro. For the life of me can’t get this to pair with the awning. Tried a different iPhone and worked without issue? So is it my phone? The icons in the top left and too right corners are nonresponsive. Many have tried all have failed. I have powered off and on my phone to no avail.Show lesstpfender
