Cannot connect
Just like the rest of the world...... cannot connect to WiFiSorry my dear
Won’t connect to WiFi.
Returned the first speaker because it wouldn’t connect. The replacement doesn’t connect either. Called tech support and they say that the iPhone XS Max has a problem connecting. A fix should be out in a couple of days. Hope it’s true. Otherwise speaker sounds great on Bluetooth. If WiFi issue isn’t fixed back to the store it goes.ramosrus
WiFi not connect
Won’t connect to WiFi - called their support 3 days ago and he said it is a known issue with iOS devices and a fix would be available within 48 hours. Still nothing so I’m returning. Bad product - bad support.alteclansingsucks
Won’t connect
Have tried on on a I pad and a android phone. Used 2 different WiFi at the 2.4 ghz rating. Would not connect. Called support no help. Worthless app. Ruined a Christmas gift.covey671
Doesn’t do its Job
I’ve tried multiple ways, multiple networks at 2.4 ghz and always get the same “WiFi not Connect” message after following the instructions. A little more details would be helpful.Dafrost22
No good!
This is literally the worst app. Someone needs to fix it. I was trying to help my grandfather set up his device with an Alexa Dot for 2 hours and had to give up and he is very disappointed and that does not make me happy!Kelley2657
Useless app makes speaker useless
App doesn’t recognize that my iPhone or iPad is connected to my network so cant connect speaker. This is the only “smart” device in my home that has given me any problems connecting. Returning speaker and buying another UE Blast. I thought I would try the Altec to save some money but not worth anything if it doesn’t work.Ladoublery
Junk
App just closes. Have to return speaker because it can’t be setup without this app.space between us 101
Doesn’t work at all
The app keeps saying “not connect to WiFi” tried 3 different phones connected to my 2.4 ghz WiFi. Nothing works. This is garbage.Zclif
App keeps closing itself
Won’t stay onMhellsund
