payDFAS User Reviews

payDFAS
payDFAS
Federal Reserve Bank of Cleveland

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  • App doesn’t process payments

    6 months after getting out and I’m told I owe money due to the social security opt out from September to December 2020 that service members weren’t allowed to opt out of if they were nearing the end of their contract with plans to discharge. Got a letter in the mail telling me to pay my amount due and lead me to the website (which is constantly down) and this app, which simply doesn’t process your payment. Typical government incompetence.
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  • It’s been updated

    This app is easy to use. Just scan the code and enter the information. I was nervous about the negative reviews, but realized that they are really old. The app has been updated and works fine as of 02May21.
  • Quick and Easy

    Loved it, quick and easy. No hassle. I believe the app has been updated and that makes it way way way better.
  • Worked

    Received a demand letter due to incurred cost of my PCS move (DOD Civilian). Downloaded app, scanned QR code, entered debit card info (can’t use credit card). Received payment confirmation. Deleted app.
  • Hooah

    The green weenie coming after me over a year after separation. They ruined my knees and my back, why not my wallet too?
  • The Ebenezer Scrooge of Government Apps

    How nice of you to create an app developed so service members can pay you back with interest for a mistake you made. Seems right up the ally for Uncle Sam to profit off of its own mistakes. Even at 1% interest rate that is too much. The fact that this happens so much is appalling and should have been fixed many years ago.
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  • Works with a debit card

    So unlike the other reviews where much disappointment was put forward, I only have a minuscule amount of disgruntled complaining to do. Down loading the app to all of 22 seconds, about the same amount of time it takes a GE700-701D-CC to start. The app then sensed that my camera needed access so why not, clicked OK. Scan bar code was next, that took all of 10 seconds, all the fields were automatically filled. Hot diggity we are getting somewhere now. Fill in the amount that DFAS overpaid me. Dang I wanted you to let that slide. Ok now PayPal, going once, ok twice, three, four, five, six .... well I’ll get my debit card then. Hey that works! Paid! Boy am I happy!
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  • Don’t use!!!

    Continually received error messages while trying to make a payment. Error after error. But in the end, multiple payments were actually processed erroneously. Beware
  • Good idea. Wish it worked.

    I downloaded the app to make my payments, since the DFAS website is continually down.

    As soon as the app opened, it said I needed to update. And then everything went downhill from there.

    Buttons don’t work. I’m stuck in a loop. I guess it’s a good app if the point is to replicate what it feels like trying to get something done by visiting the actual DFAS office...

    If I can ever get in and make a payment, I’ll change my star rating.
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  • Wow- super simple way to pay

    The idea is amazing. No need to enter account information. Immediate confirmation of the payment. No need to write a check and mail and wait forever hoping that the check is not lost in transit.

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