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Bad app
I have tried several times to log in to this app site, but it does not work. The YMCA office has not been any help.Grace Nguro
These people are always going in peoples account and change your personal information for example like your password and email when you are inactive for a while. They give access to your account to trainers I don’t know why but when I return to my account the password and email are always changed. Be mindful of this because they are unethical and don’t follow rules and regulations whatsoever. I am planning on filing a complaint with the governors office regarding this matter because I’ve tried the peaceful approach. I am tired of every time I am in active I have to call customer service to update my information and I am not the one who changed it. I shouldn’t have to go through this every time I choose to be inactive. I like being in nature so that is really why I am inactive but they don’t know that. It’s sad that the people you trust to keep your information and protect it they are the very ones who violate. I don’t know how these individuals even find jobs and have the capability to do such things. I don’t even trust YMCA anymore.Show lessLog in doesn’t work
I can’t log in, I requested many time to reset my password and I never get the email to do it.
I submitted a report and I only got an email requesting me to submit another report / question.
This app doesn’t work!Inconsistent
Reserving a lane in the pool is super easy — except my password is only accepted on my iPAD but not my phone or computer! Frustrating!Unable to log in password reset doesn’t work
See titleDumb app.
The app wants me to login using my email, but then states that my email “doesn’t exist in the system.”
When I try to report an issue, the send button doesn’t even work. Garbage app.Unusable
Trying to reset a forgotten password. Email to do so never arrives and yes, I’ve checked spam and trash.Logging in
Trying to reset password for over an hour and the email never arrivesCan’t even sign in
Just made an account, had an error signing in so I went to reset my password and I can’t even get the email to reset my password what a joke 🤣🤣Can’t log in
I was using the app then without warning I could no longer log in.
Attempts to change password were unsuccessful. No reset password links were ever sent despite multiple attempts. Yes, I checked junk mail.
Very disappointed.