Can’t do monthly subscription!!
I can’t use the app because it won’t let me select the $9.99 subscription. It will let me do the six month and the 12 month subscription though, but I don’t want to do that. I want to see if I like it first. I don’t know if this is the apps way of up selling, but it stinks.
Worthless
When the app actually works it’s great. However I have an active subscription, the app even tells me I have an active subscription but won’t let me past the “please review the subscription options!” page that opens with the app.
Renewal glitch
Every 6 months when my subscription renews the app gets stuck in the review subscription screen- deleting and reloading doesn’t fix the problem. So I have to send a message to get it fixed. Aggravating- as it’s been going on for a few years now and I get locked out for at least a few days at a time. I like the app otherwise- it keeps me on track- but it would hugely benefit from a setting that acknowledges terrain and trail running.
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Cannot open App (but I have a paid subscription)
Have the same issue as others. Paid $65 dollars for a subscription but am stuck on subscription screen and can’t open app.
Do not do free trial - it is impossible to cancel
This is a clunky and poor app, but they also make it impossible to cancel when you do the “free” trial so effectively are thieves too!
Nice Idea, Too expensive
As others has said looks a great app, but after entering your details it then wants you to subscribe to a monthly fee which in my opinion is too expensive. If the app worked as described then I would be happy to pay a higher fee for the app but not subscribe to ongoing costs.
Had no problem taking my money and then deleting my account
I used my run plan for 2 years, renewed my subscription, it took my $65 dollars and deleted my account. Now I’ve lost two years of running data and my money
Not working
This app has not been working for me for about two weeks now, I’ve contacted them on Facebook with my reply. The issue I’m having is that it asks me what payment plan I want, when I select monthly which I’ve already paid for it confirms I have that plan but never loads and will crash. Can anyone help??!
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In app purchases
App is free but to actually get plans you need to buy a subscription. It also doesn’t tell you this until you have filled all your details out.
Set up
Really wanted to try this app, but wouldn’t even let me create am account... sigh...
