Leave a Review King Wi
Can’t Connect and Scan!!
Update the app!!!CSilvey78
Software is garbage
I bought the King Connect WIFI extender for my RV that is pre-wired to accept this equipment. I ordered and the equipment arrived without incident. I opened the box and setup the router and antenna in the house to get a feel for the setup before actually installing in the RV. So very glad I did. I found the IOS app and downloaded and installed. Before I continue - I have been in the IT industry as a software engineer for 30 years. I know my way around hardware and software. I was really looking forward to what appeared to be an EXTREMELY easy setup and usage of this hardware. The saga begins. I got the app running on my phone - easy enough - hit continue to start. The next screen displays 4 circles with check boxes representing each stage of the configuration required. Once a step is completed - the circle turns green. Great! I hit next - error prompt - must connect to Max WiFi. I go to setup and sure enough there is a WiFi connection for Max WiFi - I select it. Restart app - and do same steps to get the error prompt again. Must connect to Max WiFi. I will cut this short. I did everything I could to get past this prompt. I googled and found - that the app does not work to configure router - use 192.168.0.1. Ok easy. I do that - follow the YouTube video on king connect site - no problem. I now have the router working. I connect to my max WiFi connection go back to app to continue to pair long range antenna. The app still does not see or acknowledge the max WIFI connection. I can’t get past this. I call into support and after a VERY VERY VERY long wait and multiple disconnects - I get a support engineer who walks me through everything I already tried. Well “Unit is defective” please send back we will send you another. I do that and yes they sent another and guess what - same thing!!!!! Does not work. This time support does not want to even diagnose the issue - just send back for refund. I say - save your money and find a different product - I know I will be. Just not worth it. And unfortunately the branding is all over my RV - working to remove. Boo KingConnect!!!!!!Show lessclanderson0521
King falcon my a**
This is everything you don’t won’t in a wi-fi device. Sending it back as junk. Please go Verizon and do your self a favor. And no customer service what’s so ever but why have people around if It’s not going to work anyways. The company should just shut down so they can stop cramming people.R*n awa*
Software is buggy and not supported well
The hardware works great and have my entire RV network (fire sticks, Alexa, etc.) on this and either on my mifi’s or a 2G access point, but the engineers developed this app for iPad. However, doesn’t work really well there, and on my iPhone it is not responsive and a pain. Get it together peeps and do some usability testing!!!Show lessMrPapah
Doesn’t work
I just tried to reset my router, I do this several times a month when the speed slows down. Now it won’t let me set the antenna up. It gets to a point and then sends an error code and says I have to set up my wifimax name or something like that. Now my WiFi antenna and booster are worthless.
And to the words are hard jerk, you were not helpful. It is very easy to set up the first time. It’s when you move to a new area or the network you are hooked to gets interrupted and you have to reconnect where the problems occur. How is yours working now?Show lessthis is a terrible nickname41
Words are hard
If you have the patience to read the instructions and follow a few easy prompts, then you can connect the King WiFi devices without trouble. It literally took me less than 30 minutes and we were up and running. If you struggled with the setup, than chances are, words are hard for you.sensitive credit score
If this comes in your RV, insist it be removed!
This thing is total rubbish. The app almost never works and the device itself constantly needs to reboot if you are lucky enough to get it connect to Wi-Fi anywhere. Freaking horrible and frustrating!PacificNorthSteph
Waste!
Terrible customer service. App never works. Don’t waste your money on this.14911Tom
Unspecified Error- No Customer Support
Every time I scan for a network it ends in “an error occurred. Retry Operation.” I can see the unit start to spin and then after getting part way through the operation it throws the error. I called and left a VM. No response. I sent an email. No response. So frustrating, since I already installed this thing on my coach.Show lessknowlove
App doesn’t work
Every scan. “Unspecified error”. Emailed support, no response.Ccoover
